Failed message help

[Martin Hepworth]

make sure the item is in the queue, stop mailscanner then run "mailscanner
--debug --debug-sa" as the user mailscanner runs as and you should be able
to pick out whats happening


-- 
Martin Hepworth
Oxford, UK


On 16 October 2011 20:06, --[ UxBoD ]-- <uxbod at splatnix.net> wrote:

> Hi,
>
> One of our clients is trying to relay a message through a MailScanner
> instance and it is constantly failing with:
>
> Oct 16 17:49:20 eur-mailscanner-01 MailScanner[26246]: Making attempt 3 at
> processing message 265153580211.AF8CA
>
> I have checked the quarantine message and it is a Outlook email containing
> a Powerpoint attachment. How can one diagnose the issue please as I cannot
> see anything wrong with the email. This is using the latest release of
> MailScanner.
> --
> Thanks, Phil
>
>
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