Failed message help

Randal, Phil prandal at
Mon Oct 17 12:41:58 IST 2011

TNEF handling bug I mentioned a few weeks back?


Phil Randal | Infrastructure Engineer
NHS Herefordshire & Herefordshire Council  | Deputy Chief Executive's Office | I.C.T. Services Division
Thorn Office Centre, Rotherwas, Hereford, HR2 6JT
Tel: 01432 260160

From: mailscanner-bounces at [mailto:mailscanner-bounces at] On Behalf Of --[ UxBoD ]--
Sent: 16 October 2011 20:06
To: MailScanner discussion
Subject: Failed message help


One of our clients is trying to relay a message through a MailScanner instance and it is constantly failing with:

Oct 16 17:49:20 eur-mailscanner-01 MailScanner[26246]: Making attempt 3 at processing message 265153580211.AF8CA

I have checked the quarantine message and it is a Outlook email containing a Powerpoint attachment. How can one diagnose the issue please as I cannot see anything wrong with the email. This is using the latest release of MailScanner.
Thanks, Phil
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