I'm needing a bit of help please.

[Sarah Michaelson]

You'll need to change that setting via the MailScanner Front-End to make
sure it's not overwritten by the MSFE settings. Click "MailScanner
Performance" and then click "Enable Store Messages." If that doesn't work
or it is already set to enabled (i.e. if the button says "Disable Store
Messages", please log a ticket on our helpdesk and we'll be happy to help.

Regards,
Sarah Michaelson

Way to the Web Ltd
Server Management Services:
http://www.configserver.com


On Mon, 20 May 2024 at 22:11, Kieron Gray <kieron at thewestwing.co.nz> wrote:

> Thanks Shawn … That seems better but I never altered that setting before.
>
> It was set to   deliver header "X-Spam-Status: No”
>
> Ok to just change this to just Non Spam Actions = store deliver ?
>
> Kieron
>
>
>
>
> On 20/05/2024, at 10:49 PM, Shawn Iverson via MailScanner <
> mailscanner at lists.mailscanner.info> wrote:
>
> On 5/20/24 05:06, Kieron Gray wrote:
>
> Hello,
>
> I’m using
> ConfigServer MailScanner Front-End v9.25
> and suddenly, for both  No Scan and Clean options, the Content area simply
> states 'Message not found in quarantine’
>
> The content of the email is visible in Low Spam, High Spam and Blacklist
> as normal.
>
> All email is getting through as normal.
>
> What have I done …. Ive used Mailscanner for many years.
>
> Best Regards
>
> Kieron Gray
>
> kieron at thewestwing.co.nz
>
>
> If it isn't some issue with the frontend you are using, you may want to
> check your MailScanner.conf or conf.d files and make sure that "Non Spam
> Actions" includes the verb "store."
>
> Non Spam Actions = store deliver ...
>
>
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>
>
>
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