MailScanner Ignoring All Emails

Quintin S. Giesbrecht q at
Fri Aug 25 16:00:20 UTC 2017

1. I don't know either, that was what was created when I ran systemctl enable ms-sendmail

2. I don't know...again, that was created when ms-sendmail was enabled.


-----Original Message-----
From: MailScanner [ at] On Behalf Of Antony Stone
Sent: Friday, August 25, 2017 8:23 AM
To: MailScanner Discussion <mailscanner at>
Subject: Re: MailScanner Ignoring All Emails

On Friday 25 August 2017 at 15:16:48, Quintin S. Giesbrecht wrote:

> I did that, from the instructions at the end of the MS install…also
> confirmed that the directories have the correct permissions.  Mail is
> flowing, so I assume that the queue folders are correct, MS is just
> not jumping in…and it is running ☺

That doesn't sound like a good assumption to me (about the queue folders being correct).

If your listener process is putting received mail into the folder being monitored by the queue runner process, for example, MailScanner will be sitting waiting for emails to appear in another folder altogether, and mail will simply be delivered by the queue runner as soon as it's received.

> [root at mailscanner MailWatch-1.2.5]# ps -ef|grep sendmail
> root     17992     1  0 08:08 ?        00:00:00 sendmail: Queue
> runner at 00:15:00 for /var/spool/mqueue

> root     17994     1  0 08:08 ?        00:00:00 sendmail: accepting
> connections

> smmsp    18007     1  0 08:08 ?        00:00:00 sendmail: Queue
> runner at 01:00:00 for /var/spool/clientmqueue

1. I'm not sure I understand why you have two queue runner processes going, with different timings and monitoring different directories.

2. Which directory is the middle process (PID 17994) delivering into?


All generalisations are inaccurate.

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