MS Word problems
Alex Neuman
alex at vidadigital.com.pa
Tue Jun 14 14:36:10 IST 2011
Did you try changing from RTF to HTML as per the instructions?
On Tue, Jun 14, 2011 at 7:39 AM, Noisex <noisex at apollo.lv> wrote:
> Hi! I can’t figure out where is the problem with Mailscanner
> configuration or something else is wrong. So the problem is that recipients
> don’t getting e-mails at all where is attached Microsoft Word documents
> (*.doc, *.docx).
>
>
>
> The sender receive answer from Mailserver:
>
>
>
>
>
> Our virus detector failed to completely analyse a message you sent:-
>
> To: mail at domain.tld
>
> Subject:
>
> Date: Sat Jun 11 02:42:45 2011
>
> Any parts of the message that could not be analysed will not have been
> delivered.
>
>
>
> If you are using Microsoft Outlook, we strongly recommend you change your
> outgoing message format from "Rich Text" to "HTML" or "Plain Text".
>
>
>
> 1) Click on the "Tools" menu and choose "Options..."
>
> 2) Go to the "Mail Format" tab
>
> 3) For message format, select "HTML" or "Plain text"
>
> 4) Click OK
>
>
>
> The virus detector said this about the message:
>
> Report: Report: MailScanner: Message attempted to kill MailScanner
>
>
>
>
>
> --
>
> MailScanner
>
> Email Virus Scanner
>
> Mail server
>
>
>
>
>
> Besides mail is didn’t send through MS Outlook J
>
>
>
> MTA: Postfix + Courier + MailScanner + SA + Clamav
>
>
>
>
>
> From Maillog:
>
>
>
> Jun 14 15:19:56 obelix postfix/smtpd[67189]: connect from
> xxxx.xxxx.xx[xx.xx.xxx.xx]
>
> Jun 14 15:19:56 obelix postfix/smtpd[67189]: C89706E0B7:
> client=xxxx.xxxx.xx[xx.xx.xx.xx]
>
> Jun 14 15:19:56 obelix postfix/cleanup[67193]: C89706E0B7: hold: header
> Received: from xxxx at xxxx.xx (xxxxxxxxxxxxx [xx.xx.xx.xx])??by xxxxxxxxxxx
> (Postfix) with ESMTP id C89706E0B7??for <yyyyy at yyyy.lv>; Tue, 14 Jun 2011
> 15:19:56 +0300 (EEST) from xxxxx.xxxx.xx[xx.xx.xx.xx]; from=<xxxx at xxxx.xx>
> to=<yyyyy at yyyy.xx> proto=ESMTP helo=<xxxxx.xx>
>
> Jun 14 15:19:56 obelix postfix/cleanup[67193]: C89706E0B7:
> message-id=<001b01cc2a8d$6bfe3940$43faabc0$@lv>
>
> Jun 14 15:19:56 obelix postfix/smtpd[67189]: disconnect from
> xxxxx.xxxxx.xx[xx.xx.xx.xx]
>
> Jun 14 15:19:58 obelix MailScanner[66707]: New Batch: Found 2 messages
> waiting
>
> Jun 14 15:19:58 obelix MailScanner[66707]: New Batch: Scanning 1 messages,
> 61350 bytes
>
> Jun 14 15:19:59 obelix MailScanner[67199]: MailScanner E-Mail Virus Scanner
> version 4.81.4 starting...
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Reading configuration file
> /usr/local/etc/MailScanner/MailScanner.conf
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Read 865 hostnames from the
> phishing whitelist
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Read 5278 hostnames from the
> phishing blacklists
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Using SpamAssassin results cache
>
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Connected to SpamAssassin cache
> database
>
> Jun 14 15:19:59 obelix MailScanner[67199]: Enabling SpamAssassin
> auto-whitelist functionality...
>
> Jun 14 15:20:01 obelix MailScanner[66737]: Virus and Content Scanning:
> Starting
>
> Jun 14 15:20:04 obelix MailScanner[67199]: Connected to Processing Attempts
> Database
>
> Jun 14 15:20:04 obelix MailScanner[67199]: Found 2 messages in the
> Processing Attempts Database
>
> Jun 14 15:20:04 obelix MailScanner[67199]: Using locktype = flock
>
> ….
>
>
>
>
>
> MailScanner -V
>
> Running on
>
> FreeBSD obelix.rdx.lv 8.0-RELEASE FreeBSD 8.0-RELEASE #0: Sat Nov 21
> 15:02:08 UTC 2009 root at mason.cse.buffalo.edu:/usr/obj/usr/src/sys/GENERIC
> amd64
>
> This is Perl version 5.010001 (5.10.1)
>
>
>
> This is MailScanner version 4.81.4
>
> Module versions are:
>
> 1.00 AnyDBM_File
>
> 1.30 Archive::Zip
>
> 0.23 bignum
>
> 1.11 Carp
>
> 2.02 Compress::Zlib
>
> 1.119 Convert::BinHex
>
> 0.17 Convert::TNEF
>
> 2.124 Data::Dumper
>
> 2.30 Date::Parse
>
> 1.03 DirHandle
>
> 1.06 Fcntl
>
> 2.77 File::Basename
>
> 2.14 File::Copy
>
> 2.02 FileHandle
>
> 2.07_03 File::Path
>
> 0.22 File::Temp
>
> 0.92 Filesys::Df
>
> 3.68 HTML::Entities
>
> 3.68 HTML::Parser
>
> 3.57 HTML::TokeParser
>
> 1.25 IO
>
> 1.14 IO::File
>
> 1.13 IO::Pipe
>
> 2.07 Mail::Header
>
> 1.89 Math::BigInt
>
> 0.22 Math::BigRat
>
> 3.08 MIME::Base64
>
> 5.428 MIME::Decoder
>
> 5.428 MIME::Decoder::UU
>
> 5.428 MIME::Head
>
> 5.428 MIME::Parser
>
> 3.08 MIME::QuotedPrint
>
> 5.428 MIME::Tools
>
> 0.14 Net::CIDR
>
> 1.25 Net::IP
>
> 0.19 OLE::Storage_Lite
>
> 1.04 Pod::Escapes
>
> 3.07 Pod::Simple
>
> 1.17 POSIX
>
> 1.21 Scalar::Util
>
> 1.82 Socket
>
> 2.21 Storable
>
> 1.4 Sys::Hostname::Long
>
> 0.27 Sys::Syslog
>
> missing Test::Pod
>
> 0.96 Test::Simple
>
> 1.9719 Time::HiRes
>
> 1.02 Time::localtime
>
>
>
> Optional module versions are:
>
> 1.52 Archive::Tar
>
> 0.23 bignum
>
> missing Business::ISBN
>
> missing Business::ISBN::Data
>
> missing Data::Dump
>
> 1.82 DB_File
>
> 1.31 DBD::SQLite
>
> 1.615 DBI
>
> 1.16 Digest
>
> 1.02 Digest::HMAC
>
> 2.39 Digest::MD5
>
> 2.13 Digest::SHA1
>
> 1.01 Encode::Detect
>
> missing Error
>
> 0.2703 ExtUtils::CBuilder
>
> 2.2203 ExtUtils::ParseXS
>
> 2.38 Getopt::Long
>
> missing Inline
>
> missing IO::String
>
> 1.09 IO::Zlib
>
> 2.27 IP::Country
>
> missing Mail::ClamAV
>
> 3.003001 Mail::SpamAssassin
>
> missing Mail::SPF
>
> missing Mail::SPF::Query
>
> 0.3607 Module::Build
>
> missing Net::CIDR::Lite
>
> 0.66 Net::DNS
>
> missing Net::DNS::Resolver::Programmable
>
> missing Net::LDAP
>
> 4.028 NetAddr::IP
>
> missing Parse::RecDescent
>
> missing SAVI
>
> 3.17 Test::Harness
>
> missing Test::Manifest
>
> 2.0.0 Text::Balanced
>
> 1.53 URI
>
> 0.77 version
>
> missing YAML
>
>
>
> Trying to setlogsock(unix)
>
>
>
> Reading configuration file /usr/local/etc/MailScanner/MailScanner.conf
>
> Read 865 hostnames from the phishing whitelist
>
> Read 5278 hostnames from the phishing blacklists
>
>
>
> Checking version numbers...
>
> Version number in MailScanner.conf (4.81.4) is correct.
>
>
>
> Your envelope_sender_header in spam.assassin.prefs.conf is correct.
>
> MailScanner setting GID to (125)
>
> MailScanner setting UID to (125)
>
>
>
> Checking for SpamAssassin errors (if you use it)...
>
> Using SpamAssassin results cache
>
> Connected to SpamAssassin cache database
>
> SpamAssassin reported no errors.
>
> Connected to Processing Attempts Database
>
> Created Processing Attempts Database successfully
>
> There are 2 messages in the Processing Attempts Database
>
> Using locktype = posix
>
> MailScanner.conf says "Virus Scanners = clamd"
>
> Found these virus scanners installed: clamd
>
> ===========================================================================
>
> Filename Checks: Windows/DOS Executable (1 eicar.com)
>
> Other Checks: Found 1 problems
>
> Virus and Content Scanning: Starting
>
> Clamd::INFECTED:: Eicar-Test-Signature :: ./1/eicar.com
>
> Virus Scanning: Clamd found 1 infections
>
> Infected message 1 came from 10.1.1.1
>
> Virus Scanning: Found 1 viruses
>
> ===========================================================================
>
> Virus Scanner test reports:
>
> Clamd said "eicar.com was infected: Eicar-Test-Signature"
>
>
>
> If any of your virus scanners (clamd)
>
> are not listed there, you should check that they are installed correctly
>
> and that MailScanner is finding them correctly via its virus.scanners.conf.
>
>
>
>
>
>
>
> --
> MailScanner mailing list
> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
> Before posting, read http://wiki.mailscanner.info/posting
>
> Support MailScanner development - buy the book off the website!
>
>
--
--
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
http://vidadigital.com.pa/
+507-6781-9505
+507-832-6725
+1-440-253-9789 (USA)
Follow @AlexNeuman on Twitter
http://facebook.com/vidadigital
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