Problem Messages e-mail message appearing

[Kaplan, Andrew H.]

Hi there --

Thanks for your reply, and sorry about the delay in getting back to you. 
I went ahead, and deleted the Processing.db file, and the periodic messages,
are no longer appearing.

I had a follow-up question: If there is another message that causes problems
in the future, will a new Processing.db file be automatically created in place 
of that which was removed from the directory?

Thanks. 

 

-----Original Message-----
From: Mark Sapiro [mailto:msapiro at value.net] 
Sent: Thursday, December 22, 2011 12:06 PM
To: MailScanner discussion
Cc: Kaplan, Andrew H.
Subject: Re: Problem Messages e-mail message appearing

On 11:59 AM, Kaplan, Andrew H. wrote:
> 
> We are running MailScanner 4.83.5 with Sendmail 8.13.8 on a CentOS 5.6
> 64-bit distribution. The MailScanner package
> was installed via an rpm package installation. The system is running
> well, but I have been receiving once on the hour a
> 
> Problem Messages e-mail. The e-mail in question dates from Tuesday,
> December 20. I have already gone into the
> /var/spool/mqueue directory confirm there are no outstanding messages
> there. Additionally, I have also run the
> sendmail -q -v command to flush out the cache. Despite that, the message
> continues to appear.


The above message is generated by /usr/sbin/processing_messages_alert
which is run hourly by cron and which reports any non-empty output from
`/usr/sbin/MailScanner --processing`. I.e. it reports messages stuck in
MailScanner's 'processing database.

You can clear the database by removing it
(/var/spool/MailScanner/incoming/Processing.db).

There may be more info on why this message isn't being successfully
processed in MailScanner's log messages.

-- 
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan



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