Problem Messages e-mail message appearing

[Mark Sapiro]

On 11:59 AM, Kaplan, Andrew H. wrote:
> 
> We are running MailScanner 4.83.5 with Sendmail 8.13.8 on a CentOS 5.6
> 64-bit distribution. The MailScanner package
> was installed via an rpm package installation. The system is running
> well, but I have been receiving once on the hour a
> 
> Problem Messages e-mail. The e-mail in question dates from Tuesday,
> December 20. I have already gone into the
> /var/spool/mqueue directory confirm there are no outstanding messages
> there. Additionally, I have also run the
> sendmail -q -v command to flush out the cache. Despite that, the message
> continues to appear.


The above message is generated by /usr/sbin/processing_messages_alert
which is run hourly by cron and which reports any non-empty output from
`/usr/sbin/MailScanner --processing`. I.e. it reports messages stuck in
MailScanner's 'processing database.

You can clear the database by removing it
(/var/spool/MailScanner/incoming/Processing.db).

There may be more info on why this message isn't being successfully
processed in MailScanner's log messages.

-- 
Mark Sapiro <msapiro at value.net>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan