Problem Messages e-mail message appearing

Mark Sapiro msapiro at
Thu Dec 22 17:06:27 GMT 2011

On 11:59 AM, Kaplan, Andrew H. wrote:
> We are running MailScanner 4.83.5 with Sendmail 8.13.8 on a CentOS 5.6
> 64-bit distribution. The MailScanner package
> was installed via an rpm package installation. The system is running
> well, but I have been receiving once on the hour a
> Problem Messages e-mail. The e-mail in question dates from Tuesday,
> December 20. I have already gone into the
> /var/spool/mqueue directory confirm there are no outstanding messages
> there. Additionally, I have also run the
> sendmail -q -v command to flush out the cache. Despite that, the message
> continues to appear.

The above message is generated by /usr/sbin/processing_messages_alert
which is run hourly by cron and which reports any non-empty output from
`/usr/sbin/MailScanner --processing`. I.e. it reports messages stuck in
MailScanner's 'processing database.

You can clear the database by removing it

There may be more info on why this message isn't being successfully
processed in MailScanner's log messages.

Mark Sapiro <msapiro at>       The highway is for gamblers,
San Francisco Bay Area, California    better use your sense - B. Dylan

More information about the MailScanner mailing list