Problem Messages e-mail message appearing

Glenn Steen glenn.steen at
Thu Dec 22 16:18:55 GMT 2011

On 21 December 2011 22:32, Kaplan, Andrew H. <AHKAPLAN at> wrote:
> Hi there --
> We are running MailScanner 4.83.5 with Sendmail 8.13.8 on a CentOS 5.6
> 64-bit distribution. The MailScanner package
> was installed via an rpm package installation. The system is running well,
> but I have been receiving once on the hour a
> Problem Messages e-mail. The e-mail in question dates from Tuesday, December
> 20. I have already gone into the
> /var/spool/mqueue directory confirm there are no outstanding messages there.
> Additionally, I have also run the
> sendmail -q -v command to flush out the cache. Despite that, the message
> continues to appear.
> I was planning on stopping, and restarting the MailScanner along with
> Sendmail, but I wanted to get feedback from the
> group prior to taking that course of action. Is there any other step(s) that
> I should undertake prior to restarting the two
> applications in question?
> Thanks.
Since you get it every hour, someone or something persistently puts a
new malformed mail in there every hour, most likely.
Start by checking your cron jobs (on the MS host, as well as any other box).
You could also check your quarantine directory, it's very likely that
the errant message(s) have been saved there. Should make finding the
culprit much easier;-)

Cheers & Merry Xmas!
-- Glenn
email: glenn < dot > steen < at > gmail < dot > com
work: glenn < dot > steen < at > ap1 < dot > se

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