Problems sending mail after MailScanner install

Mark L. Wise mark at
Thu Aug 19 17:24:54 IST 2010

Thanks for all the help!

I have implemented a ruleset to exclude the affected sites and I am 
communicating with the managers of those sites to see what they have in 
their logs... my logs say the messages were sent.

I will turn MailScanner back on to test shortly.

Thanks again.


On 8/19/2010 10:04 AM, Glenn Steen wrote:
> On 18 August 2010 17:59, Mark L. Wise<mark at>  wrote:
>> Hello all!
>> I recently installed MailScanner on a server that I am responsible for to
>> help reduce virus infections.
>> Things seemed to be working great, but then I started getting calls that
>> outbound mail was not being delivered just to a select group of e-mail
>> addresses.  Since these select group of e-mail addresses represented their
>> significant customers, I turned MailScanner off.
> A bit drastic... And not really  necessary. Look below.
>> My questions are:
>> 1) Is there a way to exclude certain e-mail domains from outbound e-mail
>> checks?
> Yes. Read up on rulesets. They can be used on almost all settings in
> MailScanner.conf, so you can very selectively do/don't do specific
> things.
> Look at: The example file in the rules directory
> (/etc/MailScanner/rules for the RPM install), the wiki (including the
> MAQ, IIRC), the site has some more on it all
> (among other things a very nice "webified" config option page that
> detail exactly where you can have rulesets, and what the respective
> settings can be), search the list archive (gmane is good for this, and
> yes... we've talked a lot about how this is done on this list:-), and
> finally the Book (buy it from the official site, it is worth every
> penny!).
>> 2) How would I diagnose why the mail was not being delivered?  (I think my
>> maillog files show them leaving my server... could be that something on the
>> scanned files shows up as problems to the incoming servers at the domains?
> The log will contain all relevant information, usually. The tricky bit
> is to see exactly what happened to a specific message:-). Many of us
> use MailWatch to do logging to a database... and more. Look at
> for more.
>> 3) Any thoughts on why only certain domains would not get mail delivered?
> Misconfigurations? Who knows... In all likelihood, you are the only
> one who has the answers... in your logs;-)
>> Fedora release 8 (Werewolf)
>> Perl version 5.008008 (5.8.8)
>> MailScanner version 4.79.11
>> Thanks!
> Cheers

Mark L. Wise

Alpha II Service, Inc.
1312 Epworth Ave
Reynoldsburg, Ohio 43068-2116

Office: (614) 868-5033
Fax: (614) 868-1060
Email: mark at

"People do not quit playing because they grow old; they grow old because 
they quit playing."

Oliver Wendell Holmes

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