A message disappeared

Kai Wang kwang at ucalgary.ca
Tue Dec 9 15:53:10 GMT 2008


We run Postfix (postfix-2.3.3-2.pcre.sasl2.rhel4) and MailScanner 
together. A user reported that he lost a message. I checked into our log 
and found 4 entries
about the message, all from postfix.

Dec  7 16:04:47 smtp2 postfix/smtpd[12441]: connect from 
Dec  7 16:04:52 smtp2 postfix/smtpd[12441]: 5568910031: 
[], sasl_method=PLAIN, sasl_username=USERA at ucalgary.ca
Dec  7 16:04:52 smtp2 postfix/cleanup[13044]: 5568910031: hold: header 
Received: from []
(h129-184.wlan.ucalgary.ca [])??by smtp2.ucalgary.ca 
(Postfix) with ESMTP id
5568910031??for <USERB at ucalgary.ca>; Sun,  7 Dec 2008 16:04:52 -0700 
(MST) from h129-184.wlan.ucalgary.ca
[]; from=<USERA at ucalgary.ca> to=<USERB at ucalgary.ca> 
proto=ESMTP helo=<[]>
Dec  7 16:04:52 smtp2 postfix/cleanup[13044]: 5568910031: 
message-id=<493C568F.9060006 at ucalgary.ca>

I posted a message in postfix-users mailing list and Wietse Venema 
replied me as follows:

"Postfix left the message in the "hold" queue and Mailscanner took over. 
If you have no other
entries for message-id=<493C568F.9060006 at ucalgary.ca> then Mailscanner 
trashed your mail."


Kai Wang
System Services
Information Technologies, University of Calgary,
2500 University Drive, N.W.,
Calgary, Alberta, Canada T2N 1N4
Phone (403) 220-2423, Fax (403) 282-9361

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