Message tagged as spam even if sender is whitelisted

Julian Field MailScanner at ecs.soton.ac.uk
Mon Oct 24 19:57:21 IST 2005


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Scott Silva wrote:

>Julian Field spake the following on 10/22/2005 9:20 AM:
>  
>
>>Dhawal Doshy wrote:
>>
>>
>>    
>>
>>>>Luca Palazzo wrote:
>>>>
>>>>
>>>>        
>>>>
>>>>>Hi,
>>>>>today i'm experiencing a really strange problem. A customer sends a
>>>>>mail, spamassassin is confugured to whitelist the sender (and does it)
>>>>>but the message is tagged as spam.
>>>>>When I look at log files the line seems to be truncated:
>>>>>
>>>>>Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
>>>>>          
>>>>>
>>>>>from 82.53.230.146 (omniagricolae at omniagricolae.it) to maltanet.net is
>>>>        
>>>>
>>>>>The output of mailscanner (configured in debug,foreground and
>>>>>spamassassin debug) seem to be right.
>>>>>
>>>>>Any idea
>>>>>Luca
>>>>>          
>>>>>
>>>>82.53.230.146 is listed in spamhaus, cbl and others.. are you using 
>>>>the "Spam List" option in MailScanner.conf? if yes, then most likely 
>>>>this is the cause for marking the mail as spam.
>>>>
>>>>Also your spamassassin setup seems to be missing the Mail::SPF plugin 
>>>>and you've not yet commented out the DCC and RAZOR related parts in 
>>>>v310.pre.. If you do not intend on using them then comment the related 
>>>>entries in spam.assassin.prefs.conf
>>>>        
>>>>
>>You need to add the lines for things like the SURBL plugins as well. If 
>>you install SpamAssassin and ClamAV using my easy-install package, then 
>>it will have told you all the changes you need to make to v310.pre. 
>>Download and unpack my package and look at the "echo" commands at the 
>>end of the install.sh script. That will tell you everything you need to 
>>change in the file, and will significantly improve your spam 
>>identification rates.
>>
>>    
>>
>It is too bad that the script can't add those lines, commented out as
>necessary, to the end of the local.cf file.
>
It doesn't currently need to touch it as you really should uncomment the 
lines by hand, otherwise it can be seen as me bypassing the licence 
restrictions automatically. Guess I could add to the file if I can be 
sure I've found it though.

- -- 
Julian Field
www.MailScanner.info
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