Message tagged as spam even if sender is whitelisted

Julian Field MailScanner at
Mon Oct 24 19:57:21 IST 2005

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Scott Silva wrote:

>Julian Field spake the following on 10/22/2005 9:20 AM:
>>Dhawal Doshy wrote:
>>>>Luca Palazzo wrote:
>>>>>today i'm experiencing a really strange problem. A customer sends a
>>>>>mail, spamassassin is confugured to whitelist the sender (and does it)
>>>>>but the message is tagged as spam.
>>>>>When I look at log files the line seems to be truncated:
>>>>>Oct 21 18:29:34 spamflt1 MailScanner[26731]: Message 72803152107.6D15A
>>>>>from (omniagricolae at to is
>>>>>The output of mailscanner (configured in debug,foreground and
>>>>>spamassassin debug) seem to be right.
>>>>>Any idea
>>>> is listed in spamhaus, cbl and others.. are you using 
>>>>the "Spam List" option in MailScanner.conf? if yes, then most likely 
>>>>this is the cause for marking the mail as spam.
>>>>Also your spamassassin setup seems to be missing the Mail::SPF plugin 
>>>>and you've not yet commented out the DCC and RAZOR related parts in 
>>>>v310.pre.. If you do not intend on using them then comment the related 
>>>>entries in spam.assassin.prefs.conf
>>You need to add the lines for things like the SURBL plugins as well. If 
>>you install SpamAssassin and ClamAV using my easy-install package, then 
>>it will have told you all the changes you need to make to v310.pre. 
>>Download and unpack my package and look at the "echo" commands at the 
>>end of the script. That will tell you everything you need to 
>>change in the file, and will significantly improve your spam 
>>identification rates.
>It is too bad that the script can't add those lines, commented out as
>necessary, to the end of the file.
It doesn't currently need to touch it as you really should uncomment the 
lines by hand, otherwise it can be seen as me bypassing the licence 
restrictions automatically. Guess I could add to the file if I can be 
sure I've found it though.

- -- 
Julian Field
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