Releasing from quarantine
Peter Russell
pete at ENITECH.COM.AU
Thu Mar 17 02:33:26 GMT 2005
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You should check out the mailwatch list. This has been covered before,
it is usally a permissions issue on the quarantine dirs.
are you sure there isnt a groovier error message, or is that all you get?
Courtney McKee wrote:
> Hey all,
>
> Been using MailScanner in multiple locations for a while now and I^Òm
> very impressed. Recently I started having the following problem at a
> single location:
>
> 1. Spam is tagged and quarantined.
> 2. Via MailWatch I attempt to release a mis-tagged message.
> 3. I choose release and SA Learn as Ham --> Submit
> 4. I get the following error message:
> Quarantine Command Results Result Messages:
> SA Learn: Learned from 0 message(s) (1 message(s) examined).
> Error Messages: Release: error
> Error: Y
>
> MailScanner doesn^Òt release the email. I^Òve checked the mailscanner
> archives and followed each of the instructions with regard to Bayes
> files and directory permissions to no avail. I tailed the maillog and
> messages files and they give no information.
> I^Òve compared mailscanner.conf with other sites and they are exactly
> the same. I^Òve also done the same with the spam.assassin.prefs.conf
> file to no avail.
> At the end of my tether here. Should I reinstall? Should I burn the
> server down? I just had a baby last week and frankly I^Òm at my wits
> end. Suggestions?
>
> --
> Courtney McKee
>
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