Mail vanishes after hitting first MTA
MailScanner at ecs.soton.ac.uk
Tue Mar 1 21:29:03 GMT 2005
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This sounds like it is a problem with your MTA. MailScanner doesn't get
involved in SMTP service or mail delivery at all.
However, is the .forward file forwarding mail to a MailScanner server,
or has the mail gone through MailScanner by the time it gets there?
John Adams wrote:
>Users have complained that incoming mail is going missing with no bounce
>We checked our DNS and all the other issues (there is a secondary mx mail
>server but users fetch mail from this so it is not disappearing there)
>The emails are received by the server, we know this because
>a DotFoward file has been created for a user and the mails are getting
>forwarded correctly, to his blackberry.
>The dot foward is in the correct format with the leading fowardslash
>which makes a copy to the local user then fowards on to another account.
>Since most emails are correctly working as expected, showing both in the
>local user's mbox as well as in the forwarded account. We suspect there
>somthing unique about the missing emails.
>looking in the mail log we noticed there are errors that include the
>domains from the missing emails. such as a lost mail from example.com
>machine foo: j1L42COt018123: lost input channel from
>[22.214.171.124] to Daemon0 after rcpt
>As this is not even showing up in the mailwatch interface, we cannot
>out why it is not being delivered correctly.
>The best example being an mail (an enquiry for a large contact) which was
>to his workmate. did not come through to his mail box or to the workmate
>was forwarded to the blackberry.
>Help please I don't want to see these people moving to MS exchange
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