What does this mean? MailScanner: Could not analyze message

[Brian Parish]

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On Tue, 30 Nov 2004 03:33 pm, Brian Parish wrote:
> On Tue, 30 Nov 2004 03:03 pm, Brian Parish wrote:
> > Today with no changes in configuration, senders to accounts hosted here
> > started getting messages like this:
> >
> > ---------------------
> >
> > X-Univex Systems Pty Ltd-MailScanner: generated
> >
> > Our virus detector failed to completely analyse a message you sent:-
> >   To: brian at univexsystems.com
> >   Subject: The Application for Network Technician
> >   Date: Tue Nov 30 07:08:13 2004
> > Any parts of the message that could not be analysed will not have been
> > delivered.
> >
> > If you are using Microsoft Outlook, we strongly recommend you change your
> > outgoing message format from "Rich Text" to "HTML" or "Plain Text".
> >
> > 1) Click on the "Tools" menu and choose "Options..."
> > 2) Got to the "Mail Format" tab
> > 3) For message format, select "HTML" or "Plain text"
> > 4) Click OK
> >
> > The virus detector said this about the message:
> > Report: MailScanner: Could not analyze message
> >
> >
> > --
> > MailScanner
> > Email Virus Scanner
> > www.mailscanner.info
> > MailScanner thanks transtec Computers for their support
> >
> > ---------------------
>
> Looking further at this, I see
>
> Cannot parse /var/spool/MailScanner/incoming/19497/5FA2B6715.header and ,
> Can't locate object method "init" via package "MIME::Decoder::QuotedPrint"
> at /usr/lib/perl5/vendor_perl/5.8.3/MIME/Decoder.pm line 173.
>
> messages in the log as well as:
>
> Compilation failed in require
> at /usr/lib/perl5/vendor_perl/5.8.3/MIME/Decoder.pm line 171.
>
> then lots of postfix messages warning of corrupt messages.
>
> Looks like something has gone horribly wrong with my MailScanner install,
> but without any known changes to the system.  I see similar messages
> reported in another thread: "Sudden problem..."
>
> Julian supplied a Message.pm file in response to this.  Should I install
> this as well?  I am concerned about all these corrupt messages.
>
> thanks again in advance
> Brian
>
Sorry to keep talking to myself, but as I look more at this new info emerges.
In the absence of any othe ideas, I restarted MailScanner.  This appears to
have resolved the issue - at least for the moment.  No more messages in the
log and so far no bounces reported.  Still hunting for a cause though.

thanks again
Brian

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