MailScanner or Sendmail dropping the ball? (fwd)

Stephen Swaney steve.swaney at FSL.COM
Wed Mar 24 18:47:21 GMT 2004

MailScanner is moving the messages from and dropping them off in
mquque, it's doing it's part of the job.

Have you tried stopping MailScanner and starting sendmail using the normal
sendmail start script?

Do mails then get delivered?

Note that you won't have spam or virus protection when just sendmail is
running but if this also fails, you can be assured that your problem is with
the sendmail configuration or network.

Another thought - are the ultimate destinations of the email in the outbound
queue reachable? No problems with DNS resolution?

Are there any interesting messages in any of the logs.


Stephen Swaney
Fortress Systems Ltd.
Steve.Swaney at

> -----Original Message-----
> From: MailScanner mailing list [mailto:MAILSCANNER at JISCMAIL.AC.UK] On
> Behalf Of MailScanner Mailbox
> Sent: Wednesday, March 24, 2004 1:33 PM
> Subject: MailScanner or Sendmail dropping the ball? (fwd)
> Hello All
> I am resending this to the list with a different subject line as the first
> may have led to some confusion. I have looked through the faq and also
> googled for an answer but cannot find one.
> At this point in time I now have over 8000 emails that are sitting in
> mqueue not being delivered. I do have queue runners trying and I am also
> trying from the command line.
> I do not know what else to do and have lost a lot of sleep over this.
> <Original Message>
> I recently noticed a problem that I really don't know what the cause is.
> We are running sendmail 8.12.10 on solaris 9, Mailscanner 4.27.7 and SA
> 2.63
> It appears as though a lot of email is just sitting in the queue and not
> being delivered. By the queue I mean mqueue not MS and SA have
> already worked their magic and all we need now is delivery
> When I try and run the queue I show that there are 200 or so messages and
> the queue starts running, but when I do a sendmail -bp there are actually
> over 3000 emails. I have tried everything and every switch and debug
> switch in the bat book but still these emails will not go. Some are as old
> as a week, some are only a few hours old.  Also some emails are bounces,
> some are for virtual domains on or system and some are for our regular
> members.
> What am I missing here?
> Rick
> --
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
> Fortress Systems Ltd.

This message has been scanned for viruses and
dangerous content by Fortress Secure Mail Gateway
and was found to be clean.

Fortress Systems Ltd. -

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