RTFM... FAQ MAQ GOOGLE

[Chris]

On Wednesday 14 July 2004 02:43 pm, Michele Neylon :: Blacknight Solutions
wrote:
> As the subject line suggests.
>
> Over the last 2 to 3 months I've noticed an increasing number of what could
> best be described as dumb or lazy questions.
> This is probably a reflection of how popular MS has become and is one of
> the downsides of its success.
>
> Before you post to the list you may want to do the following, as it will
> ensure that you get a better response and generally don't annoy others:
>
> 1. Read: http://www.catb.org/~esr/faqs/smart-questions.html
> A lot of people assume that we all have ESP and somehow *know* which
> versions you are using and which platform you are running on
>
> 2. Read the MAQ. It covers a LOT of beginners' questions. Nobody is
> claiming that it is going to answer all of your questions, but it is a very
> good starting point
>
> 3. Consult the FAQ. As above.
>
> 4. RTFM. MailScanner is extremely well-documented, both within the
> configuration files, on the site and in the manual available at
> http://www.fsl.com/support/MailScanner-Manual-Version-1.0.1.pdf Although it
> is written primarily for RPM based systems it also provides a thorough
> overview of how things work "under the hood".
>
> 5. Mailing list archive. It's there. Use it.
>
> 6. HTML emails. They are a pain in the neck. Please don't use them. If you
> don't know how to get your MUA to send plain text you shouldn't really be
> adminning mail for anybody else.
>
> 7. Quoting/Snipping. Outlook is not the best of MUAs, you can "improve it"
> by using something like:
> http://home.in.tum.de/~jain/software/outlook-quotefix/ <- Outlook
> http://home.in.tum.de/~jain/software/oe-quotefix/  <- Outlook Express
>
> 8. Urgency. People on mailing lists contribute their time and experience.
> They are not being paid to help you, so posting "URGENT" is not going to
> get you a faster response.
>
> In case anybody is grossly offended this is not aimed at anyone in
> particular, so taking personal offence is non-productive.

What was number 4 again?!

--
Best regards,
Chris

--
This message has been scanned for viruses and dangerous
content by MailScanner, and is believed to be clean.
ClamAV virus dat updated: Wed Jul 14 2004 at 03:02:49
daily.cvd updated (version: 407, sigs: 886, f-level: 2, builder: tkojm)

-------------------------- MailScanner list ----------------------
To leave, send    leave mailscanner    to jiscmail at jiscmail.ac.uk
Before posting, please see the Most Asked Questions at
http://www.mailscanner.biz/maq/     and the archives at
http://www.jiscmail.ac.uk/lists/mailscanner.html