MS reports not being sent to users

Julian Field mailscanner at ecs.soton.ac.uk
Thu Aug 19 16:21:43 IST 2004


<x-flowed>
At 16:04 19/08/2004, you wrote:
>At 10:56 AM 8/19/2004, Eduardo Almeida wrote:
>>Quarantine Infections = yes
>>Quarantine Silent Viruses = no
>>Quarantine Whole Message = yes
>>Quarantine Whole Messages As Queue Files = yes
>
>Hmm, I suspect there's your setting... when MailScanner quarantines the
>whole message, there's no message to the recipient left.
>
>Normally, MS just yanks the infected attachment, and adds the warning, and
>sends the message along.

Storing things in quarantine has no effect on what is sent to users.
What are
Deliver Cleaned Messages
and any settings including the word "Silent"
set to?


>Someone more knowledgable than me can possibly step in and correct me, but
>I don't think there's a setting that changes this. It's almost like you'd
>need a "notify recipients of quarantined messages" option.
>
>However, that seems a bit silly.. if you're going to notify them, why
>quarantine the whole message? Why not just quarantine the dangerous parts
>and let the rest through?
>
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--
Julian Field
www.MailScanner.info
MailScanner thanks transtec Computers for their support

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