Problem With PDF Files - SOLVED

[Miguel Koren O'Brien de Lacy]

Ryan;

Good point. That would explain why it only happens infrequently. I'll 
give your PDF a try.

Miguel

Ryan Pitt wrote:

> Wow, this now fixes the issue I have been having with certain pdfs.
> It is odd to note that it wasnt ALL pdfs that were being broken by the 
> (now discovered) inline message.
> We actually narrowed it down yesterday to PDFs being created/printed 
> from the latest version of QuickBooks with the latest version of 
> Acrobat Professional V6.01.
> It was also noted that these pdfs emailed with Netscape were delivered 
> just fine, but those sent with Outlook AND Outlook Express both 
> delivered corrupt pdfs.
> Now that I have removed the inline signature, these pdfs are coming 
> through just fine.
>
> I have attached a sample of the pdfs that were causing the issue for 
> those who are interested.
> This attachment is being sent with Netscape 7.
>
> Thanks for the fix Ricardo!
>
> Ryan Pitt
>
> Ricardo Bernardes wrote:
>
>> Hello
>>
>> I think I've solved the problem by disabling the Sign Clean Messages
>>
>>
>> # Add the "Inline HTML Signature" or "Inline Text Signature" to the end
>> # of uninfected messages?
>> # This can also be the filename of a ruleset.
>> Sign Clean Messages = no
>>
>>
>>
>> it´s a shame to take out the Mailscanner Clean Message but it seems 
>> to work.
>>
>>
>>
>> Thank you all
>>
>> Ricardo
>>
>
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