Virus Scanner -- Mail Sent in Outlook Rich Text Format

Greg Boehnlein damin at NACS.NET
Tue Oct 9 16:04:27 IST 2001

Something from one of my Administrators.. What should I tell him?

    Vice President of New Age Consulting Service, Inc.  Cleveland Ohio
    info at   (216)-619-2000

---------- Forwarded message ----------
Date: Tue, 9 Oct 2001 10:44:00 -0400
From: Chuck Liggett <chuckl at>
To: "Boehnlein, Greg" <damin at>
Subject: Virus Scanner -- Mail Sent in Outlook Rich Text Format


All mail being sent in outlook Rich Text Format (an option in Outlook 97/2K/XP)
is not scannable by the Mail Scanner and the mail scanner removes the Rich Text
attachments from the message declaring them as follows:

   This is a message from the MailScanner E-Mail Virus Protection Service
   The original e-mail attachment "WINMAIL.DAT"
   was believed to be infected by a virus and has been replaced by this warning

   If you wish to receive a copy of the *infected* attachment, please
   e-mail support and include this entire in your request. Alternatively, you
   can call the Help Desk at (216)-619-2000, with the contents of this
   message in hand.

   At Tue Oct  9 10:39:07 2001 the virus scanner said:
      Could not parse Outlook Rich Text attachment
   Note to Help Desk: Look on the MailScanner in
   /var/spool/MailScanner/quarantine (message f99Ecqc01648).

This is probably going to be a problem.  Any way we can have it ignore Rich Text
attachments?  (Unfortunately, Rich Text Attachments could contain viruses).


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