MailScanner: Could not analyze message

Shawn Iverson shawniverson at summitgrid.com
Thu Sep 3 22:04:35 UTC 2020


What do you get when you run

file -i

against your sql-based backup file?

On 9/1/20 9:44 AM, Am Am via MailScanner wrote:
> Hi,
>
> In-additon, my archives filetype rules conf contains the following:
>
> +++++++++++
> Screenshot <https://prnt.sc/u9n7ym>
>
>
> 	
>
>
> 	
>
>
>     Screenshot
>
> Captured with Lightshot
>
> <https://prnt.sc/u9n7ym>
> +++++++++++
>
> Is this what you were referring to?
> If so, please let me know the exact changes I need to do here.
> Or, if you were referring to mailscanner.conf , let me know that as well.
>
>
>
>
> On Friday, August 28, 2020, 7:00:18 AM GMT+5:30, Support Team 
> <247amhosting at gmail.com> wrote:
>
>
> Hello,
>
> Can you share the steps for this?
>
> On Fri, Aug 28, 2020 at 4:49 AM Shawn Iverson via MailScanner 
> <mailscanner at lists.mailscanner.info 
> <mailto:mailscanner at lists.mailscanner.info>> wrote:
>
>     I think your problem is that this is a sql dump and MailScanner
>     sees it when it opens the attachment.
>
>     Can you add sql your archive filetype and filename allow lists for
>     this sender?
>
>     On 8/27/20 1:32 PM, Am Am via MailScanner wrote:
>>
>>     Hi,
>>
>>     Actually, we are trying to send wordpress backup file to an email
>>     address (using the default wordpress backup utility).
>>     When we give an email account and click on 'Email backup to
>>     <email address>', wordpress creates a new backup file and after
>>     it isn't sending to the email account.
>>     Once the backup is created, mailscanner checks the mail and move
>>     it directly into quarantine.
>>
>>     Meanwhile, we can actually download the backup file directly into
>>     local machine.
>>
>>     The backup file is a gzip archive and is about 316KB.
>>     Its name will be like 'peterpau_pauer_wp_20200827_768.sql.gz'.
>>
>>     So what should we do now?
>>     Any help is appreciated.
>>     On Thursday, August 27, 2020, 9:29:49 PM GMT+5:30, Antony Stone
>>     <antony.stone at mailscanner.open.source.it>
>>     <mailto:antony.stone at mailscanner.open.source.it> wrote:
>>
>>
>>     On Thursday 27 August 2020 at 14:17:25, Am Am via MailScanner wrote:
>>
>>
>>     > Hi,
>>     > Mailscanner is not sending outbound mails for a domain and send
>>     it to
>>     > quarantine.In the default mail account, we get a mail, like a
>>     bounce back
>>     > mail, with the following content: This message has been
>>     rejected. The
>>     > filters said this:
>>     > Report: MailScanner: Could not analyze message
>>     > .
>>     > Since there aren't any further details mentioned, I don't know
>>     where to
>>     > look.So please help me with this and let me know how to fix it.
>>
>>
>>     Well, tell us something about the emails which are being blocked.
>>
>>     Are they plain text, HTML, do they have attachments, if so what
>>     sort of files
>>     are they?
>>
>>     Can you upload a (possibly slightly redacted for privacy) sample
>>     email to
>>     pastebin or similar, and then post the link here so we can see
>>     the content for
>>     ourselves?
>>
>>
>>     Regards,
>>
>>
>>     Antony.
>>
>>     -- 
>>     +++ Divide By Cucumber Error.  Please Reinstall Universe And
>>     Reboot +++
>>
>>                 Please reply to the list;
>>                       please *don't* CC me.
>>
>>
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>>     <mailto:mailscanner at lists.mailscanner.info>
>>     http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>>
>     -- 
>
>     Shawn Iverson
>     shawniverson at summitgrid.com <mailto:shawniverson at summitgrid.com>
>
>
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>
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>
-- 

Shawn Iverson
shawniverson at summitgrid.com
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