MailScanner: Could not analyze message
Am Am
serverhelp66 at yahoo.com
Tue Sep 1 13:44:46 UTC 2020
Hi,
In-additon, my archives filetype rules conf contains the following:
+++++++++++Screenshot
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Screenshot
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Is this what you were referring to?If so, please let me know the exact changes I need to do here.Or, if you were referring to mailscanner.conf , let me know that as well.
On Friday, August 28, 2020, 7:00:18 AM GMT+5:30, Support Team <247amhosting at gmail.com> wrote:
Hello,
Can you share the steps for this?
On Fri, Aug 28, 2020 at 4:49 AM Shawn Iverson via MailScanner <mailscanner at lists.mailscanner.info> wrote:
I think your problem is that this is a sql dump and MailScanner sees it when it opens the attachment.
Can you add sql your archive filetype and filename allow lists for this sender?
On 8/27/20 1:32 PM, Am Am via MailScanner wrote:
Hi,
Actually, we are trying to send wordpress backup file to an email address (using the default wordpress backup utility). When we give an email account and click on 'Email backup to <email address>', wordpress creates a new backup file and after it isn't sending to the email account. Once the backup is created, mailscanner checks the mail and move it directly into quarantine.
Meanwhile, we can actually download the backup file directly into local machine.
The backup file is a gzip archive and is about 316KB. Its name will be like 'peterpau_pauer_wp_20200827_768.sql.gz'.
So what should we do now? Any help is appreciated.
On Thursday, August 27, 2020, 9:29:49 PM GMT+5:30, Antony Stone <antony.stone at mailscanner.open.source.it> wrote:
On Thursday 27 August 2020 at 14:17:25, Am Am via MailScanner wrote:
> Hi,
> Mailscanner is not sending outbound mails for a domain and send it to
> quarantine.In the default mail account, we get a mail, like a bounce back
> mail, with the following content: This message has been rejected. The
> filters said this:
> Report: MailScanner: Could not analyze message
> .
> Since there aren't any further details mentioned, I don't know where to
> look.So please help me with this and let me know how to fix it.
Well, tell us something about the emails which are being blocked.
Are they plain text, HTML, do they have attachments, if so what sort of files
are they?
Can you upload a (possibly slightly redacted for privacy) sample email to
pastebin or similar, and then post the link here so we can see the content for
ourselves?
Regards,
Antony.
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