erroneous fraud warning - can you help?

[Shawn Iverson]

If you are using a link protection service, you will want to turn off 
this option in MailScanner:

Highlight Phishing Fraud = No

On 10/27/20 10:01 AM, Andy Hunter wrote:
> Hello, I am sorry if this is not the proper use of this list, but I 
> need help.
>
> My company is legitimate, but is somehow being flagged by mailscanner. 
> Links to Bookshop.org get this warning: *MailScanner has detected 
> definite fraud in the website at "linkprotect.cudasvc.com". Do /not/ 
> trust this website:* *MailScanner has detected definite fraud in the 
> website at "linkprotect.cudasvc.com". Do /not/ trust this 
> website:* Bookshop.org 
> <https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fBookshop.org&c=E,1,o56gMoT4pM9xf-POSW8SNpzj_1rLsZYITksfLNvu2fy0g02J2TH0SdO9erKsIMYtwDQq-zJTsq7GoXRBYG3hcgbx48ieuNKPFtn0v4I8ah7tW3NHA8gD0w,,&typo=1>
>
> Our payments are handled by Stripe, Stripe has been audited by a 
> PCI-certified auditor and is certified to PCI Service Provider Level 
> 1. This is the most stringent level of certification available in the 
> payments industry.
>
> We are an alternative online bookstore that supports local businesses 
> that are competing with Amazon. All transactions are secure and free 
> of fraud. How do we remedy this error message?
>
> -- 
> Andy Hunter
> Founder & CEO, Bookshop.org <https://Bookshop.org>
>
>
-- 

Shawn Iverson
shawniverson at summitgrid.com
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