MailScanner: Could not analyze message

[Support Team]

Hello,

Can you share the steps for this?

On Fri, Aug 28, 2020 at 4:49 AM Shawn Iverson via MailScanner <
mailscanner at lists.mailscanner.info> wrote:

> I think your problem is that this is a sql dump and MailScanner sees it
> when it opens the attachment.
>
> Can you add sql your archive filetype and filename allow lists for this
> sender?
> On 8/27/20 1:32 PM, Am Am via MailScanner wrote:
>
>
> Hi,
>
> Actually, we are trying to send wordpress backup file to an email address
> (using the default wordpress backup utility).
> When we give an email account and click on 'Email backup to <email
> address>', wordpress creates a new backup file and after it isn't sending
> to the email account.
> Once the backup is created, mailscanner checks the mail and move it
> directly into quarantine.
>
> Meanwhile, we can actually download the backup file directly into local
> machine.
>
> The backup file is a gzip archive and is about 316KB.
> Its name will be like 'peterpau_pauer_wp_20200827_768.sql.gz'.
>
> So what should we do now?
> Any help is appreciated.
> On Thursday, August 27, 2020, 9:29:49 PM GMT+5:30, Antony Stone
> <antony.stone at mailscanner.open.source.it>
> <antony.stone at mailscanner.open.source.it> wrote:
>
>
> On Thursday 27 August 2020 at 14:17:25, Am Am via MailScanner wrote:
>
>
> > Hi,
> > Mailscanner is not sending outbound mails for a domain and send it to
> > quarantine.In the default mail account, we get a mail, like a bounce back
> > mail, with the following content: This message has been rejected. The
> > filters said this:
> > Report: MailScanner: Could not analyze message
> > .
> > Since there aren't any further details mentioned, I don't know where to
> > look.So please help me with this and let me know how to fix it.
>
>
> Well, tell us something about the emails which are being blocked.
>
> Are they plain text, HTML, do they have attachments, if so what sort of
> files
> are they?
>
> Can you upload a (possibly slightly redacted for privacy) sample email to
> pastebin or similar, and then post the link here so we can see the content
> for
> ourselves?
>
>
> Regards,
>
>
> Antony.
>
> --
> +++ Divide By Cucumber Error.  Please Reinstall Universe And Reboot +++
>
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> me.
>
>
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>
> --
>
> Shawn Iverson
> shawniverson at summitgrid.com
>
>
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