Problem Messages

Shawn Iverson iversons at rushville.k12.in.us
Mon Jul 8 16:44:56 UTC 2019


Philip,

Also, can you take a look at your mail log and share a sanitized section of
the log where the message is failing and being retried?

On Mon, Jul 8, 2019 at 12:36 PM Shawn Iverson <iversons at rushville.k12.in.us>
wrote:

> Philip,
>
> Stuck in the processing queue and being retried over and over again?
>
> What does the subject look like in the raw queue file?
>
> There is a WordDecoder fix that may be applicable here that is in testing:
>
>
> https://github.com/MailScanner/v5/commit/aefccdf68b3feda0e07e8cdd1339c3559f8ccaa5
>
>
> On Mon, Jul 8, 2019 at 12:31 PM Philip Parsons <pparsons at techeez.com>
> wrote:
>
>> Going to try this again as I cannot be the only one..
>>
>>
>>
>> Ubuntu 18
>>
>>
>>
>> Mailscanner 5.1.3
>>
>>
>>
>>
>>
>> I keep getting Problem messages it’s a low volume mailscanner 3000
>> messages a day.
>>
>>
>>
>> I have gone through a bunch of items suggested to no avail.
>>
>>
>>
>> Keep getting
>>
>>
>>
>> Currently being processed:
>>
>>
>>
>> Number of messages: 1
>>
>> Tries      Message              Next Try At
>>
>> =====   =======              ===========
>>
>> 4              x6835eQP041560              Sun Jul  7 20:22:10 2019
>>
>>
>>
>>
>>
>> Has anyone fixed this before.  The messages that it gets hung up on are
>> all different and most are absolutely nothing but TXT
>>
>>
>>
>>
>>
>>
>>
>> Thank you.
>> Philip Parsons
>>
>>
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>
> --
> Shawn Iverson, CETL
> Director of Technology
> Rush County Schools
> 765-932-3901 option 7
> iversons at rushville.k12.in.us
>
> [image: Cybersecurity]
>


-- 
Shawn Iverson, CETL
Director of Technology
Rush County Schools
765-932-3901 option 7
iversons at rushville.k12.in.us

[image: Cybersecurity]
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