Oddly missing emails

[Danita Zanre]

Nope - and this particular message actually was received.  Today I've 
received about 3 messages and they and only they even appear in the log.



Shawn Iverson via MailScanner wrote on 1/31/19 2:48 PM:
> That log says that the message was written to HOLD queue.  Have 
> anything in there, by chance?
>
> On Thu, Jan 31, 2019 at 8:44 AM Danita Zanre <danita at caledonia.net 
> <mailto:danita at caledonia.net>> wrote:
>
>     Hi folks!
>
>     I usually receive multiple email messages from a vendor each day. 
>     About 3 days ago, they seem, with a couple of tiny exceptions, to
>     have stopped.  I thought perhaps they were having a problem with
>     their order system.  It's pretty difficult to get together with
>     their IT staff though, so I've been trying to figure it out from
>     here.  This is the only "error" I see in the mail log, but these
>     messages are delivered. I've searched for the IP address, the
>     sender, etc. in the mail log, and only the messages that get
>     through even seem to appear in the mail log.
>
>     The kicker is though that if I change my address on their site to
>     my gmail account, all mail gets through.  I expect an email almost
>     immediately when I place orders - 30 orders were placed yesterday
>     with NOT ONE email acknowledgement, and today I have alternated
>     orders by changing my address from my address that goes through
>     mailscanner and my gmail account.  The gmail messages always make
>     it and my own account on my corporate mail server do not.  Here is
>     the only thing I can see at all - by the way, long ago I used
>     Xeams, and my server name is actually xeams ;-) - so do not be
>     confused by seeing xeams all over the log!
>
>     Jan 31 03:49:27 xeams postfix/postscreen[29388]: CONNECT from
>     [174.129.9.32]:48046 to [192.223.10.63]:25
>     Jan 31 03:49:27 xeams postfix/postscreen[29388]: PASS OLD
>     [174.129.9.32]:48046
>     Jan 31 03:49:27 xeams postfix/smtpd[7760]: warning: hostname
>     www.aerogarden.com <http://www.aerogarden.com> does not resolve to
>     address 174.129.9.32
>     Jan 31 03:49:27 xeams postfix/smtpd[7760]: connect from
>     unknown[174.129.9.32]
>     Jan 31 03:49:27 xeams postfix/smtpd[7760]: B3AE220C074:
>     client=unknown[174.129.9.32]
>     Jan 31 03:49:27 xeams postfix/cleanup[8028]: B3AE220C074: hold:
>     header Received: from ip-172-30-4-103.ec2.internal (unknown
>     [174.129.9.32])??by iris.caledonia.net <http://iris.caledonia.net>
>     (Postfix) with ESMTPS id B3AE220C074??for <xyz at caledonia.net>
>     <mailto:xyz at caledonia.net>; Thu, 31 Jan 2019 03:49:27 -0700 (MST)
>     from unknown[174.129.9.32];
>     from=<www-data at ip-172-30-4-103.ec2.internal>
>     <mailto:www-data at ip-172-30-4-103.ec2.internal>
>     to=<xyz at caledonia.net> <mailto:xyz at caledonia.net> proto=ESMTP
>     helo=<ip-172-30-4-103.ec2.internal>
>     Jan 31 03:49:27 xeams postfix/cleanup[8028]: B3AE220C074:
>     message-id=<201901311046.x0VAkEvc003578 at ip-172-30-4-103>
>     Jan 31 03:49:27 xeams postfix/smtpd[7760]: disconnect from
>     unknown[174.129.9.32]
>
>     I have searched the log for the IP address, the host name, there
>     are simply NO other errors.  I will note that the error about the
>     hostname starts about January 25, but I received all mail as usual
>     until about the 27.
>
>     Where can I look to find out why these messages don't even seem to
>     make it to the mail log?
>
>     Thanks!
>
>     -- 
>     *Danita Zanrè*, /Move Out of the Office/
>     I love my job, and you can too!
>     Tel: (720) 319-7530 - Caledonia.Net <http://caledonia.net/>LLC
>     Tel: (720) 319-8240 - Move Out of the Office
>
>
>
>     -- 
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>     mailscanner at lists.mailscanner.info
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>
>
>
> -- 
> Shawn Iverson, CETL
> Director of Technology
> Rush County Schools
> 765-932-3901 option 7
> iversons at rushville.k12.in.us <mailto:iversons at rushville.k12.in.us>
>
>
>
> -- 
> This message has been scanned for viruses and
> dangerous content by *Iris MailScanner* <http://iris.caledonia.net/>, 
> and is
> believed to be clean.
>

-- 
*Danita Zanrè*, /Move Out of the Office/
I love my job, and you can too!
Tel: (720) 319-7530 - Caledonia.Net <http://caledonia.net/>LLC
Tel: (720) 319-8240 - Move Out of the Office

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