Oddly missing emails

[Shawn Iverson]

That log says that the message was written to HOLD queue.  Have anything in
there, by chance?

On Thu, Jan 31, 2019 at 8:44 AM Danita Zanre <danita at caledonia.net> wrote:

> Hi folks!
>
> I usually receive multiple email messages from a vendor each day.  About 3
> days ago, they seem, with a couple of tiny exceptions, to have stopped.  I
> thought perhaps they were having a problem with their order system.  It's
> pretty difficult to get together with their IT staff though, so I've been
> trying to figure it out from here.  This is the only "error" I see in the
> mail log, but these messages are delivered.  I've searched for the IP
> address, the sender, etc. in the mail log, and only the messages that get
> through even seem to appear in the mail log.
>
> The kicker is though that if I change my address on their site to my gmail
> account, all mail gets through.  I expect an email almost immediately when
> I place orders - 30 orders were placed yesterday with NOT ONE email
> acknowledgement, and today I have alternated orders by changing my address
> from my address that goes through mailscanner and my gmail account.  The
> gmail messages always make it and my own account on my corporate mail
> server do not.  Here is the only thing I can see at all - by the way, long
> ago I used Xeams, and my server name is actually xeams ;-) - so do not be
> confused by seeing xeams all over the log!
>
> Jan 31 03:49:27 xeams postfix/postscreen[29388]: CONNECT from
> [174.129.9.32]:48046 to [192.223.10.63]:25
> Jan 31 03:49:27 xeams postfix/postscreen[29388]: PASS OLD
> [174.129.9.32]:48046
> Jan 31 03:49:27 xeams postfix/smtpd[7760]: warning: hostname
> www.aerogarden.com does not resolve to address 174.129.9.32
> Jan 31 03:49:27 xeams postfix/smtpd[7760]: connect from
> unknown[174.129.9.32]
> Jan 31 03:49:27 xeams postfix/smtpd[7760]: B3AE220C074:
> client=unknown[174.129.9.32]
> Jan 31 03:49:27 xeams postfix/cleanup[8028]: B3AE220C074: hold: header
> Received: from ip-172-30-4-103.ec2.internal (unknown [174.129.9.32])??by
> iris.caledonia.net (Postfix) with ESMTPS id B3AE220C074??for
> <xyz at caledonia.net> <xyz at caledonia.net>; Thu, 31 Jan 2019 03:49:27 -0700
> (MST) from unknown[174.129.9.32]; from=
> <www-data at ip-172-30-4-103.ec2.internal>
> <www-data at ip-172-30-4-103.ec2.internal> to=<xyz at caledonia.net>
> <xyz at caledonia.net> proto=ESMTP helo=<ip-172-30-4-103.ec2.internal>
> Jan 31 03:49:27 xeams postfix/cleanup[8028]: B3AE220C074:
> message-id=<201901311046.x0VAkEvc003578 at ip-172-30-4-103>
> Jan 31 03:49:27 xeams postfix/smtpd[7760]: disconnect from
> unknown[174.129.9.32]
>
> I have searched the log for the IP address, the host name, there are
> simply NO other errors.  I will note that the error about the hostname
> starts about January 25, but I received all mail as usual until about the
> 27.
>
> Where can I look to find out why these messages don't even seem to make it
> to the mail log?
>
> Thanks!
>
> --
> *Danita Zanrè*, *Move Out of the Office*
> I love my job, and you can too!
> Tel: (720) 319-7530 - Caledonia.Net <http://caledonia.net/> LLC
> Tel: (720) 319-8240 - Move Out of the Office
>
>
>
> --
> MailScanner mailing list
> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>

-- 
Shawn Iverson, CETL
Director of Technology
Rush County Schools
765-932-3901 option 7
iversons at rushville.k12.in.us
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