[Question] Remove These Headers and Outlook conversation view

Shawn Iverson iversons at rushville.k12.in.us
Thu Feb 15 11:45:38 UTC 2018


The problem you are having is expected.  When MailWatch releases from
quarantine using sendmail, it is literally feeding the entire message +
header as-is into the MTA queue.  The MTA isn't going to generate a new
message id.  It is not being reconstructed when released in this fashion.



On Thu, Feb 15, 2018 at 3:31 AM, Eoin Kim <Eoin.Kim at rcst.com.au> wrote:

> Hi Mark,
>
> Thanks for your reply.
>
> So, if MailWatch is configured to release quarantined emails as original
> and MailScanner is configured to remove Message-ID: header, no Message-ID:
> is generated during the release? Like the RFC 5322 says, if all messages
> should have Message-ID: header, shouldn't MTA generate a new Message-ID: by
> itself when releasing messages? Also, I am not sure whether Message-ID:
> header should be always unique or not. If it should be unique, then how
> Exchange server can group related messages in a conversation view in user's
> Outlook?
>
> Ah... This looks way more complicated than I expected. Thanks again.
>
> Eoin
>
> ________________________________________
> From: MailScanner <mailscanner-bounces+eoin.kim=
> rcst.com.au at lists.mailscanner.info> on behalf of Mark Sapiro <
> mark at msapiro.net>
> Sent: Thursday, 15 February 2018 5:59 PM
> To: mailscanner at lists.mailscanner.info
> Subject: Re: [Question] Remove These Headers and Outlook conversation view
>
> On 02/14/2018 05:44 PM, Eoin Kim wrote:
> >
> > My question is: does removing Message-ID header will make receiver’s
> > Outlook conversation view impossible? My senior person says Message-ID
> > might be used for conversation view. I am not really familiar with
> > Windows servers so I am not sure what the background mechanism is in
> > Exchange server.
>
>
> The short answer is removing or altering Message-ID: headers will almost
> certainly cause more problems than it solves.
>
> I can't speak to Outlook in particular, but almost all mail agents rely
> on Message-ID:, References: and In-Reply-To: for threading or
> "conversation" view.
>
> Also, RFC 5322 and predecessors say all messages SHOULD have a
> Message-ID:, and while I can't speak specifically about Exchange, it is
> possible that Exchange would not deliver a message without one.
>
> --
> Mark Sapiro <mark at msapiro.net>        The highway is for gamblers,
> San Francisco Bay Area, California    better use your sense - B. Dylan
>
>
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>


-- 
Shawn Iverson, CETL
Director of Technology
Rush County Schools
765-932-3901 x1171
iversons at rushville.k12.in.us
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