MailScanner fails to start - Possible Dead PID

Wed Sep 27 01:06:27 UTC 2017

Hello,

Sorry for the lack of information. I ended up linking these files:

ln -s /etc/mail/spamassassin/v310.pre /etc/MailScanner/mcp/v310.pre

ln -s /etc/mail/spamassassin/v312.pre /etc/MailScanner/mcp/v312.pre

ln -s /etc/mail/spamassassin/v320.pre /etc/MailScanner/mcp/v320.pre

ln -s /etc/mail/spamassassin/v330.pre /etc/MailScanner/mcp/v330.pre

and

in /usr/share/MailScanner/CustomFunctions, I copied the
SQLBlackWhiteList.pm function from MailWatch, changed the database
attributes and modified the MailWatch.pm database attributes as well.

In addition, in the /etc/MailScanner/MailScanner.conf file, I set

Is Definitely Not Spam = &SQLWhiteList

Is Definitely Spam = &SQLBlackList

Thanks everyone for their help!

john

On Wed, Sep 20, 2017 at 4:52 AM, Randal, Phil <phil.randal at hoopleltd.co.uk>
wrote:

> Care to give us more info?
>
>
>
> It might help others in the future.
>
>
>
> Cheers,
>
>
>
> Phil
>
>
>
> *From:* MailScanner [mailto:mailscanner-bounces+phil.randal=
> hoopleltd.co.uk at lists.mailscanner.info] *On Behalf Of *John Barro
> *Sent:* 19 September 2017 17:45
> *To:* MailScanner Discussion <mailscanner at lists.mailscanner.info>
> *Subject:* Re: MailScanner fails to start - Possible Dead PID
>
>
>
> Thanks for all the information! I finally fixed my problem. It was the
> custom functions for mailwatch that were the culprit and some permission
> errors with respect to postfix. Thanks again!
>
>
>
> John
>
>
>
> On Sun, Sep 17, 2017 at 7:57 AM Shawn Iverson <
> iversons at rushville.k12.in.us> wrote:
>
> John,
>
>
>
> Also, be sure to run a MailScanner --lint test as a root user on your
> installation to look for other possible issues.  You can also run this from
> MailWatch in the GUI under Tools and Links, if configured properly to do so.
>
>
>
> On Sun, Sep 17, 2017 at 7:51 AM, Shawn Iverson <
> iversons at rushville.k12.in.us> wrote:
>
> John,
>
>
>
> Not being able to see anything in MailWatch is a strong indicator that
> your MailWatch custom functions are not working properly.  Your mail log in
> /var/log on your distribution is your friend for issues like this one and
> may provide some clues.  For further assistance, I would encourage you to
> reach out to MailWatch folks on their mailing list.
>
>
>
> Based on your log, SA cannot create the .spamassassin directory in
> /var/spool/postfix.  Although SA/MailScanner don't need write access
> necessarily to the /var/spool/postfix directory level, you can go ahead and
> create /var/spool/postfix/.spamassassin directory and make the
> owner/group postfix (Run As User in MailScanner.conf)
>
>
>
> Other permissions to check:
>
>
>
> /var/spool/postfix/incoming and /var/spool/postfix/hold  (typically owned
> by postfix user and the web server group in a MailWatch instance)
>
>
>
> /var/spool/MailScanner/incoming and /var/spool/MailScanner/quarantine are
> typically owned by postfix user (Run As User in MailScanner.conf) and the
> mtagroup group (Incoming Work Group defined in MailScanner.conf).
>
>
>
> The mtagroup is new in MailScanner v5 to help facilitate access for other
> services such as virus scanners, and all of your virus scanner accounts
> should be added as members of this group.
>
>
>
> Hope this helps.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> On Sat, Sep 16, 2017 at 4:19 PM, John Barro <john.a.barro at gmail.com>
> wrote:
>
> Thanks for the info Shawn. Net::DNS seems to be the latest version. These
> files aren't symlinked, they actually exist in both folders.
>
>
>
> I am making some progress. I can send mail outbound, but cannot receive
> any incoming mail. And no inbound or outbound mail displays in my MailWatch
> page. Not really sure where to go from here. I' not sure what the
> permissions should be :(
>
>
>
> Thank you,
>
> John
>
>
>
> On Sat, Sep 16, 2017 at 2:36 PM, Shawn Iverson <
> iversons at rushville.k12.in.us> wrote:
>
> John,
>
>
>
> Several issues here...
>
>
>
> Symlink the following into your /etc/MailScanner/mcp area:
>
>
>
> ln -s /etc/mail/spamassassin/v310.pre /etc/MailScanner/mcp/v310.pre
>
> ln -s /etc/mail/spamassassin/v312.pre /etc/MailScanner/mcp/v312.pre
>
> ln -s /etc/mail/spamassassin/v320.pre /etc/MailScanner/mcp/v320.pre
>
> ln -s /etc/mail/spamassassin/v330.pre /etc/MailScanner/mcp/v330.pre
>
>
>
> Check your permissions on /var/spool/postfix and make sure MailScanner can
> access this area
>
>
>
> Net::DNS probably needs updated
>
>
>
> Make sure the custom functions for MailWatch are updated and present in
> /usr/share/MailScanner/perl/custom
>
>
>
>
>
> On Sat, Sep 16, 2017 at 1:51 PM, John Barro <john.a.barro at gmail.com>
> wrote:
>
> Hello folks,
>
>
>
> I'm a bit new to this list, but I was running mailscanner 4.x and have
> upgraded to the latest release 5.0.6.
>
>
>
> The error I am receiving is:
>
>
>
> Sep 16 13:14:44 mailscanner root[26772]: MailScanner failed to start
>
> Sep 16 13:14:44 mailscanner root[26773]: Found a possible dead PID.
> Stopping all MailScanner rogue processes ...
>
>
>
> I am running Debian wheezy (version 7, 64-bit) with the following:
>
>    - MailWatch 1.26
>    - Postfix 2.96
>    - ClamAV 0.99.2
>    - SpamAssassin 3.3.2
>    - PHP 5.4.55-0+deb7u11
>    - MySQL 5.5.57-0+deb7u1
>    - BitDefender 7.141118
>    - ps -ef | grep Mail
>
> In my MailWatch status page, I see the inbound mail queue with 34 entries
> and climbing. When I run tail -f /var/log/mail.log from the server, I can
> see messages coming in, virus and content scanning being done, completing
> the AV scan with clamav first, then bit defender second, starts the MCP
> check, then fails with the message above (MailScanner failed to start,
> possible dead PID, etc.)
>
>
>
> When I run MailScanner with debugging enabled, I can see the following:
>
>
>
> Sep 16 13:48:27.148 [30377] dbg: config: mkdir /var/spool/postfix/.spamassassin
> failed: mkdir /var/spool/postfix/.spamassassin: Permission denied at
> /usr/share/perl5/Mail/SpamAssassin.pm line 1858
>
> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_dcc 0
>
> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_pyzor 0
>
> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_razor1 0
>
> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_razor2 0
>
> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf":
> decode_attachments 1
>
> Sep 16 13:48:27.149 [30377] dbg: config: finish parsing
>
>
>
> and
>
>
>
> Sep 16 13:48:27.160 [30377] dbg: dns: Net::DNS version: 0.66
>
> Use of uninitialized value $filename in concatenation (.) or string at
> /usr/share/perl5/Mail/SpamAssassin.pm line 1208.
>
> Use of uninitialized value $filename in concatenation (.) or string at
> /usr/share/perl5/Mail/SpamAssassin.pm line 1210.
>
> Sep 16 13:48:27.160 [30377] dbg: config: read_scoreonly_config: cannot
> open "": No such file or directory
>
> Building a message batch to scan...
>
> Have a batch of 8 messages.
>
> Undefined subroutine &MailScanner::CustomConfig::SQLWhitelist called at
> /usr/share/MailScanner/perl/MailScanner/Config.pm line 170.
>
>
>
> I'm not sure where to look. Any guidance would be appreciated.
>
>
>
> Thank you,
>
> John
>
>
>
>
> --
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> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>
>
>
>
> --
>
> Shawn Iverson, CETL
>
> Director of Technology
>
> Rush County Schools
>
> 765-932-3901 x271 <(765)%20932-3901>
>
> iversons at rushville.k12.in.us
>
>
>
>
>
>
> --
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> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>
>
>
>
>
> --
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> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>
>
>
>
> --
>
> Shawn Iverson, CETL
>
> Director of Technology
>
> Rush County Schools
>
> 765-932-3901 x271 <(765)%20932-3901>
>
> iversons at rushville.k12.in.us
>
>
>
>
>
>
>
> --
>
> Shawn Iverson, CETL
>
> Director of Technology
>
> Rush County Schools
>
> 765-932-3901 x271 <(765)%20932-3901>
>
> iversons at rushville.k12.in.us
>
>
>
>
>
> --
> MailScanner mailing list
> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
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