MailScanner fails to start - Possible Dead PID

[John Barro]

Thanks for the info Shawn. Net::DNS seems to be the latest version. These
files aren't symlinked, they actually exist in both folders.

I am making some progress. I can send mail outbound, but cannot receive any
incoming mail. And no inbound or outbound mail displays in my MailWatch
page. Not really sure where to go from here. I' not sure what the
permissions should be :(

Thank you,
John

On Sat, Sep 16, 2017 at 2:36 PM, Shawn Iverson <iversons at rushville.k12.in.us
> wrote:

> John,
>
> Several issues here...
>
> Symlink the following into your /etc/MailScanner/mcp area:
>
> ln -s /etc/mail/spamassassin/v310.pre /etc/MailScanner/mcp/v310.pre
> ln -s /etc/mail/spamassassin/v312.pre /etc/MailScanner/mcp/v312.pre
> ln -s /etc/mail/spamassassin/v320.pre /etc/MailScanner/mcp/v320.pre
> ln -s /etc/mail/spamassassin/v330.pre /etc/MailScanner/mcp/v330.pre
>
> Check your permissions on /var/spool/postfix and make sure MailScanner can
> access this area
>
> Net::DNS probably needs updated
>
> Make sure the custom functions for MailWatch are updated and present in
> /usr/share/MailScanner/perl/custom
>
>
> On Sat, Sep 16, 2017 at 1:51 PM, John Barro <john.a.barro at gmail.com>
> wrote:
>
>> Hello folks,
>>
>> I'm a bit new to this list, but I was running mailscanner 4.x and have
>> upgraded to the latest release 5.0.6.
>>
>> The error I am receiving is:
>>
>> Sep 16 13:14:44 mailscanner root[26772]: MailScanner failed to start
>>
>> Sep 16 13:14:44 mailscanner root[26773]: Found a possible dead PID.
>> Stopping all MailScanner rogue processes ...
>>
>>
>> I am running Debian wheezy (version 7, 64-bit) with the following:
>>
>>
>>    - MailWatch 1.26
>>    - Postfix 2.96
>>    - ClamAV 0.99.2
>>    - SpamAssassin 3.3.2
>>    - PHP 5.4.55-0+deb7u11
>>    - MySQL 5.5.57-0+deb7u1
>>    - BitDefender 7.141118
>>    - ps -ef | grep Mail
>>
>> In my MailWatch status page, I see the inbound mail queue with 34 entries
>> and climbing. When I run tail -f /var/log/mail.log from the server, I can
>> see messages coming in, virus and content scanning being done, completing
>> the AV scan with clamav first, then bit defender second, starts the MCP
>> check, then fails with the message above (MailScanner failed to start,
>> possible dead PID, etc.)
>>
>> When I run MailScanner with debugging enabled, I can see the following:
>>
>> Sep 16 13:48:27.148 [30377] dbg: config: mkdir
>> /var/spool/postfix/.spamassassin failed: mkdir
>> /var/spool/postfix/.spamassassin: Permission denied at
>> /usr/share/perl5/Mail/SpamAssassin.pm line 1858
>>
>> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
>> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_dcc 0
>>
>> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
>> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_pyzor 0
>>
>> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
>> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_razor1 0
>>
>> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
>> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf": use_razor2 0
>>
>> Sep 16 13:48:27.149 [30377] info: config: failed to parse line, skipping,
>> in "/etc/MailScanner/mcp/mcp.spam.assassin.prefs.conf":
>> decode_attachments 1
>>
>> Sep 16 13:48:27.149 [30377] dbg: config: finish parsing
>>
>> and
>>
>> Sep 16 13:48:27.160 [30377] dbg: dns: Net::DNS version: 0.66
>>
>> Use of uninitialized value $filename in concatenation (.) or string at
>> /usr/share/perl5/Mail/SpamAssassin.pm line 1208.
>>
>> Use of uninitialized value $filename in concatenation (.) or string at
>> /usr/share/perl5/Mail/SpamAssassin.pm line 1210.
>>
>> Sep 16 13:48:27.160 [30377] dbg: config: read_scoreonly_config: cannot
>> open "": No such file or directory
>>
>> Building a message batch to scan...
>>
>> Have a batch of 8 messages.
>>
>> Undefined subroutine &MailScanner::CustomConfig::SQLWhitelist called at
>> /usr/share/MailScanner/perl/MailScanner/Config.pm line 170.
>>
>> I'm not sure where to look. Any guidance would be appreciated.
>>
>> Thank you,
>> John
>>
>>
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>>
>
>
> --
> Shawn Iverson, CETL
> Director of Technology
> Rush County Schools
> 765-932-3901 x271 <(765)%20932-3901>
> iversons at rushville.k12.in.us
>
>
>
>
>
> --
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> mailscanner at lists.mailscanner.info
> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>
>
>
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