Upgrade Wrecks MailScanner

Fri Oct 14 05:56:47 UTC 2016

Hi Jerry.

First and foremost, thank you for all the work you've put into the 
project! I'm also a developer in open source projects so I know how 
ungrateful it is. I also know it is a problem that many users seem to 
think they have the right to demand things, which they of course have no 
right to do since they're not paying customers.

I myself didn't do the research that I should have done before upgrading 
and so my mail server was down for almost a day before I found the 
problems (now everything is up and running again). It's only a hobby 
project though that is used by my family and neighbours and they aren't 
paying me anything neither so they can live with it :-)

My advice regarding the problems that me and others have been having 
with the upgrade is to look over the way that the custom scripts are 
handled by the install script. In my case they were simply deleted and I 
had to get them from backup. People could potentially have put much time 
in customizing those scripts so deleting them isn't a good idea. I think 
the installer should either leave them where they are and show a notice 
about this or simply copy them over to the new location. At least the 
ones that doesn't come with mailscanner (ie the ones that the user put 
there himself).

/Daniel

Den 2016-10-14 kl. 07:33, skrev Jerry Benton:
> Ok, enough.
>
> I took over the MailScanner project in January 2014. At that point it
> had largely been abandoned. The code was woefully outdated and the
> structure was just plain wrong according to FHS. I updated everything
> to work with the modern versions of Perl. I thinned out a lot crap. I
> lterally put MONTHS of work into this.
>
> I am also the sole financial supporter this project. To date, I have
> received $220 in donations. This is over almost 3 years. For the most
> part, I do pretty much everything. Mark helps me with sanity checks,
> my crap Perl skills, and proposes fixes on MailScanner items. A couple
> of times some community users have helped research some issues.
> (Thanks BTW)
>
> The upside to using open source software is that it is free. The
> downside is that you need to be pretty adept at what you are doing.
> This is why there are a lot of companies that take open source
> software and build commercial products from them. You are paying them
> to make it simple. I paid $3000 for a Synology NAS that has software
> in it that I wrote. That’s right, I paid for a product that contains
> my own work. Go figure.
>
> No, everything is not documented in spectacular fashion. This is
> mainly because I have to do other things so my family can do things
> like eat and have a place to live. I put a lot of time into
> MailScanner because I use it in my own commercial product. That seems
> pretty damn fair on my side of the equation considering most companies
> do not contribute jack shit to the open source product they profit
> from.
>
> If MailScanner v5 does not work with MailWatch, which I know it does,
> I really do not care. Those guys have a commercial product that also
> makes money off the work that I do. Do they donate to the project?
> Hell no. I have never even had a conversation with them.
>
> I do not mean to sound cold or harsh, but you are essentailly bitching
> at me because this free product created a lot of challenges for you
> during the upgrade process. It appears that you did not have a plan to
> roll back in the event of an upgrade failure. That is not on me.
>
> You said you prepared for the upgrade. You did not. For future reference:
>
> - never apply a major upgrade to a critical system without testing it
> in a lab first
> - have a rollback plan
> - instead of upgrading an ancient server, build a new one and shift the email
> - do not blame me
>
>
> If you would have done any one of those first three (and always the
> 4th), this entire process would have been a lot less urgent and would
> not have impacted your operations.
>
>
>
> -
> Jerry Benton
> www.mailborder.com
> +1 - 844-436-6245
>
>
> -----Original Message-----
> From: Paul Scott <sales at edenusa.com>
> Reply: MailScanner Discussion <mailscanner at lists.mailscanner.info>
> Date: October 13, 2016 at 9:17:44 PM
> To: MailScanner Discussion <mailscanner at lists.mailscanner.info>
> Subject:  RE: Upgrade Wrecks MailScanner
>
>> Actually, not sure what this means ("Good. Throw it out and start over.") Care to explain?
>>
>> And insofar as your "do more research and preparation before upgrading", I did exactly
>> that, and nowhere was there any great deal of information available which would prepare
>> anybody for what is actually happening to them. How would you suggest preparing for this?
>> And just because someone decides to bump something up from 4.85 to 5.x.x, is that an excuse
>> for breaking so much of it? Not too much in change logs alluding to the issues which have
>> been happening to a lot of us out here.
>>
>> In conclusion, I am not trying to make excuses for myself, nor should anyone else. I am
>> VERY THANKFUL for all of the assistance I received from everybody on this forum. Without
>> you guys, I would have probably been fired from my job.
>>
>> THANK YOU!
>> Paul Scott
>> https://www.edenusa.com
>>
>> -----Original Message-----
>> From: MailScanner [mailto:mailscanner-bounces+sales=edenusa.com at lists.mailscanner.info]
>> On Behalf Of McMannis
>> Sent: Thursday, October 13, 2016 6:03 PM
>> To: 'MailScanner Discussion'
>> Subject: RE: Upgrade Wrecks MailScanner
>>
>> Good. Throw it out and start over.
>>
>> -----Original Message-----
>> From: MailScanner
>> [mailto:mailscanner-bounces+mcmannis=intergate.com at lists.mailscanner.info]
>> On Behalf Of Mark Sapiro
>> Sent: Thursday, October 13, 2016 4:19 PM
>> To: mailscanner at lists.mailscanner.info
>> Subject: Re: Upgrade Wrecks MailScanner
>>
>> On 10/13/2016 01:35 PM, Paul Scott wrote:
>>> Auto: Found virus scanners: clamavmodule LibClamAV Warning:
>>> **************************************************
>>> LibClamAV Warning: *** The virus database is older than 7 days! ***
>>> LibClamAV Warning: *** Please update it as soon as possible. ***
>>> LibClamAV Warning: **************************************************
>>> LibClamAV Warning:
>> ***********************************************************
>>> LibClamAV Warning: *** This version of the ClamAV engine is outdated.
>> ***
>>> LibClamAV Warning: *** DON'T PANIC! Read
>>> http://www.clamav.net/support/faq *** LibClamAV Warning:
>>> ***********************************************************
>>
>> Try using yum or whatever to install/update clamav, clamd and freshclam.
>> Also, running clamd is much preferred to the clamav module. If clamd is
>> running, Virus Scanners = auto will use it.
>>
>>
>>> 4. And every now and again, I get these kind of error messages in the
>> maillog:
>>> Oct 13 13:07:44 mail MailScanner[4773]: Could not open file
>>>> /var/spool/MailScanner/incoming/4773/u9DK7gOS005688.header: No such
>>> file or directory Oct 13 13:07:44 mail MailScanner[4773]: Cannot
>>> create + lock headers file
>>> /var/spool/MailScanner/incoming/4773/u9DK7gOS005688.header
>>
>>
>> What is the owner and group of /var/spool/MailScanner/incoming/, and what
>> user and group are the MailScanner processes running as?
>>
>>
>>> I noticed that there are a few other folks having the same or similar
>> issues as I ran into using the install.sh script. I feel that this is going
>> to become a large support issue, and I feel badly for all of us out here in
>> the world that are running into this problem.
>>
>>
>> I'm sorry for the difficulty that you and others have experienced in
>> upgrading from Mailscanner 4.x.x to 5.x.x. I'm sure there's much room for
>> improvement in the scripts and documentation, but please note that this is
>> not a micro or minor point release upgrade. It is a major version jump. As
>> such you should expect that things will change and do more research and
>> preparation before actually upgrading.
>>
>> --
>> Mark Sapiro The highway is for gamblers,
>> San Francisco Bay Area, California better use your sense - B. Dylan
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>> --
>> This message has been scanned for viruses and
>> dangerous content by MailScanner, and is
>> believed to be clean.
>>
>>
>>
>> --
>> This message has been scanned for viruses and
>> dangerous content by MailScanner, and is
>> believed to be clean.
>>
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>>
>> --
>> MailScanner mailing list
>> mailscanner at lists.mailscanner.info
>> http://lists.mailscanner.info/mailman/listinfo/mailscanner
>>
>>
>