Upgrade Wrecks MailScanner

Tue Oct 11 18:31:22 UTC 2016

Hello Thom,

Yes, I did run the ms-upgrade-conf command, and the results are exactly the same.  I’ve also found that MailScanner is literally doing nothing at all (as evidenced in the log files).  It loads up, but is not actually scanning any incoming email.

Upgrading the OS and performing a clean install, we will do, but is not an option at this time.  Perhaps I should run the install script again?  I have no idea where the NEW MailScanner.conf file is.  It is not in the /etc/MailScanner directory.

Thank you so much for your help!
Paul

From: MailScanner [mailto:mailscanner-bounces+sales=edenusa.com at lists.mailscanner.info] On Behalf Of Thom van der Boon
Sent: Tuesday, October 11, 2016 11:25 AM
To: MailScanner Discussion <mailscanner at lists.mailscanner.info>
Subject: Re: Upgrade Wrecks MailScanner

Paul,

Linux mail.edenhosting.net 2.6.18-412.el5 #1 SMP Mon Sep 5 22:22:21 UTC 2016 i686 i686 i386 GNU/Linux

This is CentOS 5.x. Support for CentOS 5.x will end March 2017. Moving to a newer CentOS is advisable. https://access.redhat.com/support/policy/updates/errata/

If I were you, I would do a clean install with Centos 6 with MailScanner with postfix. Moving to CentOS 7 is a big leap from CentOS 5. !!!!

-----

Looking at the output of MailScanner --lint you have multiple problems:

Most important is:

Checking version numbers...

Version installed (5.0.3) does not match version stated in

MailScanner.conf file (4.84.5), you may want to run ms-upgrade-conf

to ensure your MailScanner.conf file contains all the latest settings.

You are running a old config file, with a newer MailScanner. You need to update it using the ms-upgrade-conf command.

And keep solving problems until MailScanner --lint does not give any error messages

Met vriendelijke groet, Best regards,

Thom van der Boon
E-Mail: thom at vdb.nl<mailto:thom at vdb.nl>

=====

Thom.H. van der Boon b.v.
Transito 4
6909 DA  Babberich
Tel.: +31 (0)88 4272727
Fax: +31 (0)88 4272789
Home Page: http://www.vdb.nl/

________________________________
Van: "Paul Scott" <sales at edenusa.com<mailto:sales at edenusa.com>>
Aan: "MailScanner Discussion" <mailscanner at lists.mailscanner.info<mailto:mailscanner at lists.mailscanner.info>>
Verzonden: Dinsdag 11 oktober 2016 19:48:07
Onderwerp: RE: Upgrade Wrecks MailScanner

Hello Thom,

In answer to your questions, I have the following:

Linux mail.edenhosting.net 2.6.18-412.el5 #1 SMP Mon Sep 5 22:22:21 UTC 2016 i686 i686 i386 GNU/Linux

The MTA is Sendmail

Here is the output of MailScanner –lint:

[root at mail ~]# MailScanner --lint
Trying to setlogsock(unix)
Could not read Custom Functions directory /usr/lib/MailScanner/MailScanner/CustomFunctions at /usr/share/MailScanner/perl/MailScanner/Config.pm line 735

Reading configuration file /etc/MailScanner/MailScanner.conf
Reading configuration file /etc/MailScanner/conf.d/MyMailScannerConfig.conf
Reading configuration file /etc/MailScanner/conf.d/README
Read 501 hostnames from the phishing whitelist
Read 19129 hostnames from the phishing blacklists
Config: calling custom init function SQLBlacklist
Config: calling custom init function MailWatchLogging
Config: calling custom init function SQLWhitelist

Checking version numbers...
Version installed (5.0.3) does not match version stated in
MailScanner.conf file (4.84.5), you may want to run ms-upgrade-conf
to ensure your MailScanner.conf file contains all the latest settings.

Your envelope_sender_header in spamassassin.conf is correct.

Checking for SpamAssassin errors (if you use it)...
Using SpamAssassin results cache
Connected to SpamAssassin cache database
dcc: dccifd -> check skipped: dcc: failed to connect to a socket /var/dcc/dccifd: Connection refused
SpamAssassin reported no errors.
Connected to Processing Attempts Database
Created Processing Attempts Database successfully
There are 0 messages in the Processing Attempts Database
Using locktype = flock
MailScanner.conf says "Virus Scanners = clamav avg"
mktemp: invalid option -- -
Usage: mktemp [-V] | [-dqtu] [-p prefix] [template]
Found these virus scanners installed: clamavmodule
===========================================================================
Virus and Content Scanning: Starting
mktemp: invalid option -- -
Usage: mktemp [-V] | [-dqtu] [-p prefix] [template]
ERROR: Option --tempdir requires a non-empty string argument
ERROR: Can't parse command line options
===========================================================================

If any of your virus scanners (clamavmodule)
are not listed there, you should check that they are installed correctly
and that MailScanner is finding them correctly via its virus.scanners.conf.
Config: calling custom end function SQLBlacklist
Config: calling custom end function MailWatchLogging
Config: calling custom end function SQLWhitelist
[root at mail ~]#

And here are some of the errors that I am getting:

[root at mail MailScanner]# service mailscanner restart
Restarting MailScanner ...
Could not read Custom Functions directory /usr/lib/MailScanner/MailScanner/CustomFunctions at /usr/share/MailScanner/perl/MailScanner/Config.pm line 735

Oct 11 10:13:57 mail MailScanner[24482]: MailScanner Email Processor version 5.0.3 starting...
Oct 11 10:13:57 mail MailScanner[24482]: Could not read Custom Functions directory /usr/lib/MailScanner/MailScanner/CustomFunctions
Oct 11 10:13:57 mail MailScanner[24482]: Reading configuration file /etc/MailScanner/MailScanner.conf

Any help would be greatly appreciated!  Thank you so much!

Paul Scott

From: MailScanner [mailto:mailscanner-bounces+sales=edenusa.com at lists.mailscanner.info] On Behalf Of Thom van der Boon
Sent: Tuesday, October 11, 2016 12:44 AM
To: mailscanner at lists.mailscanner.info<mailto:mailscanner at lists.mailscanner.info>
Subject: Re: Upgrade Wrecks MailScanner

Hi Paul,

Wat CentOS version are you using?
What MTA are you using?
What is the output of MailScanner --lint ?

I upgraded from 4.8.5 to 5.0.3 and after a initial hickup everything is running smoothly now. I did a clean install on a new server. So: My old mailscanner was on CentOS 5; created a new virtual machine with CentOS 6. Did a clean install and copied all the extra configuration files to the new server

Met vriendelijke groet, Best regards,

Thom van der Boon
E-Mail: thom at vdb.nl<mailto:thom at vdb.nl>

=====

Thom.H. van der Boon b.v.
Transito 4
6909 DA  Babberich
Tel.: +31 (0)88 4272727
Fax: +31 (0)88 4272789
Home Page: http://www.vdb.nl/

________________________________
Van: "Paul Scott" <sales at edenusa.com<mailto:sales at edenusa.com>>
Aan: mailscanner at lists.mailscanner.info<mailto:mailscanner at lists.mailscanner.info>
Verzonden: Dinsdag 11 oktober 2016 06:36:57
Onderwerp: Upgrade Wrecks MailScanner

An upgrade from 4.85 to 5.0.3 caused a great deal of errors during the install, on my CentOS server.  After the install, all of the REPORTS files were missing from the associated directory.  Thank goodness I had made a full backup of the original MailScanner files, and was able to put all of those files back again.  However, a great deal of spam is now getting through, and I am afraid that most of the settings in the mailscanner.conf file are somehow not working.  For example, the ”required_hits” rule no longer seems to work.  Also the custom files are no longer readable by mailscanner, in particular, the “Config.pm” file that is used by MailWatch.  Also, MailWatch is no longer working at all.

Also, I am receiving the following error to the root user, every few minutes:

Date: Wed, 19 Nov 2014 14:50:02 -0800
From: Cron Daemon <root at mail.edenhosting.net<mailto:root at mail.edenhosting.net>>
To: root at mail.edenhosting.net<mailto:root at mail.edenhosting.net>
Subject: Cron <root at mail> /usr/local/bin/mailq.php

Cannot find configuration value: include in /etc/MailScanner/MailScanner.conf

Any ideas about what happened and what I should do to get back on track?  I have been using MailScanner for more than 10+ years, and EVERY upgrade worked like a charm.  This is the first time that an upgrade has failed so badly.  Any help is greatly appreciated!

Sincerely,

Paul Scott
Sales Engineer, Eden USA
Las Vegas, New York, Los Angeles

Phone: 866.501.3336
Fax: 866.502.3336
FACEBOOK: http://www.facebook.com/edenusainc

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