Mailscanner Status = Stopped

Jerry Benton jerry.benton at mailborder.com
Fri Oct 16 05:24:30 UTC 2015


I know a guy.

-
Jerry Benton
www.mailborder.com



> On Oct 16, 2015, at 1:18 AM, Glenn Steen <glenn.steen at gmail.com> wrote:
> 
> So...  cPanel and whm? This isn't really a MailScanner issue, but rather a monitoring/managament tool issue... The tool you are using isn't aware of the respawning nature of MailScanner, so it naively saves a pid and monitors for that... After a while (4 hours by default) that process will respawn, meankng it'll die and start a brand new one.
> So moral of the storage is "get smarter monitoring".
> 
> Cheers! 
> -- 
> -- Glenn
> 
> Den 23 sep 2015 9:42 em skrev "Walt Thiessen" <wt at dld2000.com <mailto:wt at dld2000.com>>:
> MailScanner's status on my server keeps showing stopped whenever I check it via WHM, but the logs in MailWatch show continuous activity.
> 
> In particular, between 7 AM and nearly 10 AM today, I kept getting email notifications from my server that the MailScanner service was down, even though emails were passing through MailScanner's logs (as shown in MailWatch). After 34 failed attempts to restart during that time, it successfully restarted at just before 10 AM.
> 
> That wasn't the end of the problem, just a time slice of it. However, I haven't received email notifications since then of the service being down, even though it currently shows that the service is stopped in WHM.
> 
> The Message Listing log in MailWatch periodically shows entries like this one (I've replaced specific names with generic placeholders in square brackets):
> 
> 23/09/15 09:00:44     root@ [hostname]     root@[hostname]     lfd on [hostname]: Excessive resource usage: [account-on-hostname] (1468 (Parent PID:30444))     1Kb     0.00     W/L
> 
> Clicking MailScanner Restart in ConfigServer MailScanner FE doesn't help to solve this issue.
> 
> Can anyone advise me why this might be happening? My server admins have looked at it, and they're stumped so far.
> 
> Walt
> 
> 
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> 
> 
> 
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