PDF-gets-corrupted
Mohammed Ejaz
mejaz at cyberia.net.sa
Tue Nov 18 09:07:48 GMT 2014
Thanks for all the suggestion just to more understanding.
let me tell you we have problem only if the sender is @jandbindustrial.com, rest from other we are receiving email and pdf attachment as usual without any problem.
here are the logs. FYI. nothing shows. seems it delivered sucesfully
Nov 16 16:13:38 mailgate5 postfix/cleanup[1928]: 67612A30BE7: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 67612A30BE7??for <ejaztest at smi.com.sa>; Sun, 16 Nov 2014 16:13:36 +0300 (AST) from unknown[64.207.65.117]; from=<AKhaja at jandbindustrial.com> to=<ejaztest at smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>
Nov 16 16:16:01 mailgate5 postfix/smtp[2681]: 1901EA30BD5: to=<ejaztest at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=145, delays=143/0/0/1.6, dsn=2.0.0, status=sent (250 9321789 message accepted for delivery)
Nov 16 16:54:49 mailgate5 postfix/cleanup[6118]: C752DA30BF2: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id C752DA30BF2;??Sun, 16 Nov 2014 16:54:48 +0300 (AST) from unknown[64.207.65.117]; from=<AKhaja at jandbindustrial.com> to=<ejaztest at smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>
Nov 16 16:57:57 mailgate5 postfix/smtp[8665]: 3A04FA30BD7: to=<ejaztest at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=189, delays=188/0/0/1.5, dsn=2.0.0, status=sent (250 9323323 message accepted for delivery)
Nov 17 08:47:31 mailgate5 postfix/cleanup[7483]: 261EDA30C34: hold: header Received: from jbisvr7.jbi.local (unknown [64.207.65.117])??by mailgate5.cyberia.net.sa (Postfix) with ESMTP id 261EDA30C34;??Mon, 17 Nov 2014 08:47:29 +0300 (AST) from unknown[64.207.65.117]; from=<AKhaja at jandbindustrial.com> to=<ejaztest at smi.com.sa> proto=ESMTP helo=<jbisvr7.jbi.local>
Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<ejaztest at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)
[root at mailgate5 ~]# grep -i 2BC98A30C37 /var/log/maillog
Nov 17 08:48:51 mailgate5 MailScanner[3587]: Requeue: 261EDA30C34.A85F2 to 2BC98A30C37
Nov 17 08:48:51 mailgate5 postfix/qmgr[24067]: 2BC98A30C37: from=<akhaja at jandbindustrial.com>, size=6003417, nrcpt=3 (queue active)
Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<akheel at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)
Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<cksoma at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)
Nov 17 08:48:53 mailgate5 postfix/smtp[7904]: 2BC98A30C37: to=<ejaztest at smi.com.sa>, relay=fmbx02.cyberia.net.sa[212.119.64.171]:25, delay=83, delays=82/0/0/1.2, dsn=2.0.0, status=sent (250 9340409 message accepted for delivery)
Nov 17 08:48:53 mailgate5 postfix/qmgr[24067]: 2BC98A30C37: removed
Ejaz
From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 6:13 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted
If the email doesn't go through, what do the logs say?
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> http://vidadigital.com.pa/
<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>
Mobile: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +507 6781-9505
Work: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +507 832-6725
Work (USA): <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +1 (440) 253-9789
Skype: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> AlexNeuman
Don't miss <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on LiveStream!
Saturdays 8am-10am on Máxima 91.7FM Panama
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Like <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Facebook
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Subscribe to <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Fyoutube.com%2Freliantpty&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Youtube
On Mon, Nov 17, 2014 at 9:07 AM, Mohammed Ejaz <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa> > wrote:
When this email filter through mail scanner it didn't go through. if eliminate mail scanner then email go through.
From: mailscanner-bounces at lists.mailscanner.info <mailto:mailscanner-bounces at lists.mailscanner.info> [mailto:mailscanner-bounces at lists.mailscanner.info <mailto:mailscanner-bounces at lists.mailscanner.info> ] On Behalf Of Alex Neuman
Sent: Monday, November 17, 2014 2:50 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted
If the file is identical then what is the problem? <http://t.signauxdeux.com/e1t/o/5/f18dQhb0S1Ll8dDMPbW2n0x6l2B9gXrW7sKj5C56dQtgf3ZlND602?si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d>
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fvidadigital.com.pa%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> http://vidadigital.com.pa/
<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>
Mobile: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +507 6781-9505
Work: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2F%2B5078326725%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +507 832-6725
Work (USA): <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> +1 (440) 253-9789
Skype: <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> AlexNeuman
Don't miss <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=http%3A%2F%2Fnew.livestream.com%2Faccounts%2F5061819&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on LiveStream!
Saturdays 8am-10am on Máxima 91.7FM Panama
Follow <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ftwitter.com%2Falexneuman&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> @AlexNeuman on Twitter
Like <http://t.signauxdeux.com/e1t/c/5/f18dQhb0SmZ58dDMPbW2n0x6l2B9nMJW7sM9dn7dK_MMdBzM2-04?t=https%3A%2F%2Ffacebook.com%2Fvidadigital%2F&si=5887134288314368&pi=ce8e6284-ce87-48a5-ddbe-8c4b73baba8d> Vida Digital on Facebook
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On Mon, Nov 17, 2014 at 2:33 AM, Mohammed Ejaz <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa> > wrote:
Thanks you so much for your reply,
There is no different in the file, the same file I can sent and open it when I eliminate my mail scanner server.
one more thing, is there any way I can get official support of mail scanner. we are ready to pay.
Ejaz
From: mailscanner-bounces at lists.mailscanner.info <mailto:mailscanner-bounces at lists.mailscanner.info> [mailto:mailscanner-bounces at lists.mailscanner.info <mailto:mailscanner-bounces at lists.mailscanner.info> ] On Behalf Of Alex Neuman
Sent: Sunday, November 16, 2014 7:56 PM
To: MailScanner discussion
Subject: Re: PDF-gets-corrupted
Can you do a comparison on the files that go to one server and the other? What differences do they have?
Alex Neuman van der Hans
Reliant Technologies / Vida Digital
<http://vidadigital.com.pa/> http://vidadigital.com.pa/
<http://vidadigital.com.pa/wp-content/uploads/2014/01/vdtransparent.png>
Mobile: +507 6781-9505 <tel:%2B507%206781-9505>
Work: <http://+5078326725/> +507 832-6725
Work (USA): +1 (440) 253-9789 <tel:%2B1%20%28440%29%20253-9789>
Skype: AlexNeuman
Don't miss <http://new.livestream.com/accounts/5061819> Vida Digital on LiveStream!
Saturdays 8am-10am on Máxima 91.7FM Panama
Follow <https://twitter.com/alexneuman> @AlexNeuman on Twitter
Like <https://facebook.com/vidadigital/> Vida Digital on Facebook
Follow <http://instagram.com/vidadigital> VidaDigital on Instagram
Subscribe to <https://youtube.com/reliantpty> Vida Digital on Youtube
On Sun, Nov 16, 2014 at 8:29 AM, Mohammed Ejaz <mejaz at cyberia.net.sa <mailto:mejaz at cyberia.net.sa> > wrote:
hello,
We have some problem through one of the sender "" whenever he is sending an email with an attachment of more than 1 MB of PDF, gets corrupted and recipient cannot open the file, it says problem with file format.
whereas the same sender ending same attachment to yahoo, Hotmail and gmail etcc. without any problem.
our setup is
Front End (we use to filter the email)
mailscanner,clamav,spamassin with postfix mail servers
BackEnd.
Communicate where the actual mailboxes are existed.
when eliminate our front end filters just to test Email (problematic Email and attachment) gets through. it clears that problem is Mailscanner somewhere. but I unable to trace out.
so. please any help would be highly appreciated.
Thanks in advance.
Best Regards
Ejaz
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