White list issue

[Chris Barber]

-----Original Message-----
From: mailscanner-bounces at lists.mailscanner.info [mailto:mailscanner-bounces at lists.mailscanner.info] On Behalf Of Antony Stone
Sent: Wednesday, July 9, 2014 11:06 AM
To: MailScanner discussion
Subject: Re: White list issue

On Wednesday 09 July 2014 at 16:13:28, Chris Barber wrote:

> Hi All,
> 
> We have the latest MailScanner and Mailwatch combo running on CentOS. 
> Has been working fine for a long time. We have a couple of users who 
> are receiving spam and it shows as white listed in the Mailwatch interface.
> However, the email address nor the domain are on the white list at all.
> 
> Has anyone seen this behavior? I am at a loss.

Is the sending server whitelisted (ie: the next-hop machine which is directly communicating with yours)?


Antony.

-- 
"Black holes are where God divided by zero."

 - Steven Wright

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Thanks, that was it. Found the secondary MX IP on the whitelist for the users domain.

Thanks agian