Quarantined message * as it caused MailScanner to crash several times - fixed?

[Stephen Cox]

On Fri, Jul 19, 2013 at 11:45 AM, Richard Mealing <richard at fastnet.co.uk>wrote:

> Hi,****
>
> ** **
>
> Mailscanner –lint didn’t show any problems with my configuration. I found
> the error when turning on Debug = yes for mailscanner. SA was fine but
> mailscanner produced the error – ****
>
> ** **
>
> Can't call method "CombineReports" on unblessed reference at
> /usr/local/lib/MailScanner/MailScanner/MessageBatch.pm line 736.
>

This can be a permission issue.


> ****
>
> When looking at the logs I see no sendmail processing emails but just
> mailscanner going around in a loop quarantining all the emails. ****
>
> ** **
>
> I’ve tightened the timeouts on my sendmail mta as I think this was the
> problem. I’ve also changed the permissions on the incoming and outgoing
> queue folders. I can’t reproduce the problem but I don’t believe this is a
> mailscanner issue. ****
>
> If it happens again I might change over to postfix or I might try Exim (as
> a test).****
>
> ** **
>
> Thanks.****
>
> Rich****
>
> ** **
>
> *From:* mailscanner-bounces at lists.mailscanner.info [mailto:
> mailscanner-bounces at lists.mailscanner.info] *On Behalf Of *Stephen Cox
> *Sent:* 19 July 2013 07:24
> *To:* MailScanner discussion
> *Subject:* Re: Quarantined message * as it caused MailScanner to crash
> several times - fixed?****
>
> ** **
>
> On Thu, Jul 18, 2013 at 1:20 PM, Richard Mealing <richard at fastnet.co.uk>
> wrote:****
>
> I’m fairly sure this has nothing to do with mailscanner itself, but my
> MTA. When it happens my MTA doesn’t seem to be running properly (or can’t
> handle the emails).****
>
>  ****
>
> I’ve changed some permissions on the incoming and outgoing (and slow)
> queue’s now, according to the mailscanner sendmail configuration page. I’ll
> report back if it happens again.****
>
>  ****
>
>  ****
>
> ** **
>
> What the output of MailScanner --lint?****
>
>  ****
>
>  ****
>
> Thanks,****
>
>  ****
>
> *From:* mailscanner-bounces at lists.mailscanner.info [mailto:
> mailscanner-bounces at lists.mailscanner.info] *On Behalf Of *Richard Mealing
> *Sent:* 18 July 2013 10:30
> *To:* 'MailScanner discussion (mailscanner at lists.mailscanner.info)'
> *Subject:* Quarantined message * as it caused MailScanner to crash
> several times****
>
>  ****
>
> Hi,****
>
>  ****
>
> I have searched for a while and I cannot find a solution to my problem.
> The only reference to this problem was when I reported it back in 2011.***
> *
>
>  ****
>
> I’ve been struggling along updating to the latest mailscanner and FreeBSD
> versions but this problem keeps hitting all of my servers once and a while.
> ****
>
>  ****
>
>  ****
>
>  ****
>
> Basically I get a log entry similar to this  - ****
>
>  ****
>
> Jul 17 22:44:40 mailfilter6 sm-mta-in[8204]: r6HLicbY008204: to=<
> info at somedomain.com>, delay=00:00:01, mailer=esmtp, pri=63196, stat=queued
> ****
>
> Jul 17 22:49:53 mailfilter6 MailScanner[10329]: Making attempt 2 at
> processing message r6HLicbY008204****
>
> Jul 17 22:52:39 mailfilter6 MailScanner[11223]: Making attempt 3 at
> processing message r6HLicbY008204****
>
> Jul 17 22:55:07 mailfilter6 MailScanner[12183]: Making attempt 4 at
> processing message r6HLicbY008204****
>
> Jul 17 22:57:58 mailfilter6 MailScanner[13318]: Making attempt 5 at
> processing message r6HLicbY008204****
>
> Jul 17 23:00:48 mailfilter6 MailScanner[14702]: Making attempt 6 at
> processing message r6HLicbY008204****
>
> Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Warning: skipping message
> r6HLicbY008204 as it has been attempted too many times****
>
> Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Quarantined message
> r6HLicbY008204 as it caused MailScanner to crash several times****
>
> Jul 17 23:00:53 mailfilter6 MailScanner[14733]: Saved entire message to
> /var/spool/MailScanner/quarantine/20130717/r6HLicbY008204****
>
>  ****
>
> It then fails on every subsequent message. To resolve I have to turn off
> the server and remove all the emails in the queue. If I pass the emails
> over to another server, say around 6000 emails, that server then has the
> exact same problem.****
>
>  ****
>
> I’ve debugged mailscanner and spamassassin, I don’t see any problems with
> SA, but mailscanner I get the following, still – ****
>
>  ****
>
> Can't call method "CombineReports" on unblessed reference at
> /usr/local/lib/MailScanner/MailScanner/MessageBatch.pm line 736.****
>
>  ****
>
>  ****
>
>  ****
>
> Can anyone help me with this problem? I am using the –U flag, but this
> doesn’t make any odds to the problem.****
>
>  ****
>
> #!/usr/bin/perl -U -I/usr/local/lib/MailScanner****
>
>  ****
>
>  ****
>
> When I debug mailscanner I move the first problematic message to it’s
> incoming queue and run the debug (I stop mailscanner before this so it’s
> not running as a daemon) and I get no problems with the debug, but when I
> run it with over 6000 emails in the queue it comes up with the above debug
> message. I imagine this is a problem with timeout or such, but I’m not sure
> why it stops processing messages in the first place. ****
>
>  ****
>
> Does anyone have any ideas what I can do to fix this problem? ****
>
>  ****
>
> Thanks,****
>
> Rich****
>
>
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>
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