Emails rejected by blackberry servers

Terry Hulen Jr. terry at graybell.net
Sat Nov 17 15:14:15 GMT 2012


Read my first reply.  They are behind the curve when it comes to DNS updates.  

Sent from mobile device.  Please excuse grammar errors.

On Nov 16, 2012, at 9:32 PM, Budi Febrianto <bfebrian.milis at gmail.com> wrote:

> Now confirm that smtp ip is blacklisted by rim maybe via one of their dnsbl. 
> I have to create another smtp server, only for email to blackberry while checking internal problem why rim blacklist us.
> 
> Thanks all 
> On Nov 16, 2012 9:43 AM, "Terry Hulen Jr." <terry at graybell.net> wrote:
>> I had an issue with RIM about 6 months ago.  Their DNS gets updated at a snails pace with the rest of the world.  I would call them and see if that is the issue.
>> 
>> Sent from mobile device.  Please excuse grammar errors.
>> 
>> On Nov 15, 2012, at 8:55 PM, Budi Febrianto <bfebrian.milis at gmail.com> wrote:
>> 
>>> Hi,
>>> 
>>> Many users in my office forward their email office to their blackberry email address like noname at nosubdomain.blackberry.com.
>>> This already running for years without any big problem.
>>> 
>>> Last night, I found out that all emails to blackberry.com are rejected, with error message 
>>> "550 #5.7.1 Your access to submit messages to this e-mail system has been rejected."
>>> 
>>> After googled, I found out that this happen because mostly that my office domain are listed is one or two dnsbl, that's why blackberry rejected the emails.
>>> 
>>> Is someone know which dnsbl that blackberry using?
>>> 
>>> Checked with http://www.mxtoolbox.com, my domain listed only in INPS_DE, I want to make sure because INPS_DE want some fee for delisting.
>>> 
>>> Best Regards
>>> 
>>> 
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