Blocked message for no apparent reason

Gottschalk, David dgottsc at
Thu May 3 16:45:00 IST 2012

I've got a strange issue with MailScanner. It seems a message is being blocked, but I'm not sure why. Originally, I thought it was blocked by SpamAssassin (even though the score has never exceeded the threshold), and hitting a cache hit for every subsequent message. I cleared the SpamAssassin cache, and even whitelisted it in MailScanner with no dice. Any help figuring out what is going on here would be greatly appreciated. I've never seen this occur before, so I'm not sure where else to look and investigate. Below is a copy of the sendmail logs, some sensitive information has been removed.

Apr 18 16:11:55 sendmail: [] q3IKBtOJ020557: from=<no-reply at>, size=1377, class=0, nrcpts=1, msgid=<XMAILj4PPRE3IvhXJ4d00000538 at>, proto=ESMTP, daemon=MTA, relay=removed
Apr 18 16:12:06 MailScanner: [mail.notice] Saved entire message to /mailscanner/MailScanner/quarantine/20120418/q3IKBtOJ020557
Apr 18 16:12:11 MailScanner: [] Message q3IKBtOJ020557 from (no-reply at is whitelisted
Apr 18 16:12:11 MailScanner: [] SpamAssassin cache hit for message q3IKBtOJ020557
Apr 18 16:12:11 MailScanner: [] Message q3IKBtOJ020557 from (no-reply at to is not spam (whitelisted), SpamAssassin (cached, score=2.006, required 8, autolearn=disabled, MIME_HEADER_CTYPE_ONLY 2.00, T_MIME_NO_TEXT 0.01)

David Gottschalk
Emory University
UTS Messaging Team


This e-mail message (including any attachments) is for the sole use of
the intended recipient(s) and may contain confidential and privileged
information. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution
or copying of this message (including any attachments) is strictly

If you have received this message in error, please contact
the sender by reply e-mail message and destroy all copies of the
original message (including attachments).
-------------- next part --------------
An HTML attachment was scrubbed...

More information about the MailScanner mailing list