MailScanner not starting error

Thu Jun 16 19:21:59 IST 2011

Hi there --

I ran the nslookup command on the server, and it was able to resolve the hostname. After that I stopped MailScanner via the 
/etc/init.d/MailScanner script, and followed up with the killall sendmail
command. When I ran the ps -ef command immediately thereafter, I observed
two defunct sendmail processes.

After I restarted MailScanner, the two defunct processes were still present
along with two 'regular' sendmail processes. The first of the two defunct
processes disappeared after ten minutes, while the second one as of this
e-mail continues to exist. 

-----Original Message-----
From: mailscanner-bounces at
[mailto:mailscanner-bounces at] On Behalf Of Scott Silva
Sent: Thursday, June 16, 2011 1:48 PM
To: mailscanner at
Subject: Re: MailScanner not starting error

on 6/16/2011 10:34 AM Kaplan, Andrew H. spake the following:
> Hi there --
> I checked the file, and I verified there was only one reference to
> the mail gateway server,
> as well as the correct spelling being in place for it. I have included the
> file with this
> e-mail as reference. 
> The netstat -a command indicated the following for the smtp port:
> tcp        0      0 *:smtp                      *:*
> The system runs dovecot as its pop3 server, and the netstat entries there are
> the following:
> tcp        0      0 *:pop3s                     *:*
> tcp        0      0 *:pop3                      *:*
> tcp        0      0 *:imap                      *:*
> The MTA, sendmail, is restarting apparent without issue. This is proven by the
> following readout
> of the ps -ef |grep sendmail command:
> root     21516     1  0 13:22 ?        00:00:00 sendmail: accepting
> smmsp    21520     1  0 13:22 ?        00:00:00 sendmail: Queue
runner at 00:15:00
> for /var/spool/clientmqueue
> root     21524     1  0 13:22 ?        00:00:00 sendmail: Queue
runner at 00:15:00
> for /var/spool/mqueue
Can the box actually resolve
Also... try stopping mailscanner then doing a killall sendmail  to see if a
queue runner is zombied and not catching the HUP.

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