email folder is getting corrupted after Mailscan check

Julian Field MailScanner at ecs.soton.ac.uk
Thu Feb 17 12:12:04 GMT 2011


For starters, what version of MailScanner are you using, what OS and 
distro, what MTA and so on?

On 17/02/2011 12:03, Luis Marcelo Achite wrote:
> Hi,
>
> Something strange is happening here. An email folder from one of my 
> users is getting corrupted after a mailscanner scan. I can see from 
> the sendmail log the following:
>
> ##############
> Feb 16 20:25:29 iaibr1 sm-mta-mailscanner[19563]: 
> from=<info114 at service.govdelivery.com>
>
> Feb 16 20:25:31 iaibr1 MailScanner[12968]: Message p1GMPRnR019563 from 
> 208.42.190.242 (info114 at service.govdelivery.com) to dir.iai.int is not 
> spam
>
> Feb 16 20:25:31 iaibr1 MailScanner[12968]: Spam Checks completed at 
> 9156 bytes per second
>
> Feb 16 20:25:31 iaibr1 MailScanner[12968]: Content Checks: Detected 
> and have disarmed web bug tags in HTML message in p1GMPRnR019563 from 
> info114 at service.govdelivery.com
>
> Feb 16 20:25:31 iaibr1 sendmail[19575]:
> to=<XXXXX>, stat=Sent
> ##############
>
> Exactly after the disarming process, the folder gets corrupted. This 
> problem is happening once a day for the same user and the corruption 
> happens with different email senders. When looking on the user folder, 
> I see that the message is incomplete and looks like Mailscanner didnt 
> close that message. I need to delete the corrupted message from the 
> user folder to have the service backing work.
>
> Can someone inform me why this is happening.
>
> Thanks in advance.
>
> Regards.
>
> Marcelo
>
> ###############################################################
> Luis Marcelo Achite, MSc
> Information Technology Manager
> Inter-American Institute for Global Change Research - IAI
> Avenida dos Astronautas, 1758, Jardim da Granja
> 12227-010 Sao Jose dos Campos - Sao Paulo - Brazil
> Phone: (55-12) 3208-6868 Fax: (55-12) 3941-4410
> e-mail : lmachite at dir.iai.int
> Skype: lmachite
> Twitter: @lmachite
> Facebook: http://www.facebook.com/lmachite
> ###############################################################
>

Jules

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