email folder is getting corrupted after Mailscan check

[Luis Marcelo Achite]

Hi,

Something strange is happening here. An email folder from one of my 
users is getting corrupted after a mailscanner scan. I can see from the 
sendmail log the following:

##############
Feb 16 20:25:29 iaibr1 sm-mta-mailscanner[19563]: 
from=<info114 at service.govdelivery.com>

Feb 16 20:25:31 iaibr1 MailScanner[12968]: Message p1GMPRnR019563 from 
208.42.190.242 (info114 at service.govdelivery.com) to dir.iai.int is not spam

Feb 16 20:25:31 iaibr1 MailScanner[12968]: Spam Checks completed at 9156 
bytes per second

Feb 16 20:25:31 iaibr1 MailScanner[12968]: Content Checks: Detected and 
have disarmed web bug tags in HTML message in p1GMPRnR019563 from 
info114 at service.govdelivery.com

Feb 16 20:25:31 iaibr1 sendmail[19575]:
to=<XXXXX>, stat=Sent
##############

Exactly after the disarming process, the folder gets corrupted. This 
problem is happening once a day for the same user and the corruption 
happens with different email senders. When looking on the user folder, I 
see that the message is incomplete and looks like Mailscanner didnt 
close that message. I need to delete the corrupted message from the user 
folder to have the service backing work.

Can someone inform me why this is happening.

Thanks in advance.

Regards.

Marcelo

###############################################################
Luis Marcelo Achite, MSc
Information Technology Manager
Inter-American Institute for Global Change Research - IAI
Avenida dos Astronautas, 1758, Jardim da Granja
12227-010 Sao Jose dos Campos - Sao Paulo - Brazil
Phone: (55-12) 3208-6868 Fax: (55-12) 3941-4410
e-mail : lmachite at dir.iai.int
Skype: lmachite
Twitter: @lmachite
Facebook: http://www.facebook.com/lmachite
###############################################################

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.