MailScanner: Could not analyze message

[Scott Silva]

on 5-19-2010 1:12 PM Gary Faith spake the following:
> I have some e-mail being sent by one individual to MailScanner running ver 4.79.11 and the messages are getting tagged as {Dangerous Content?}.  I am running MailScanner with clamav & sanesecurity signatures, scamnailer, razor, pyzor & dcc.  Mailwatch reports that it isn't a virus it is "Other Infection":
> 
> Anti-Virus/Dangerous Content Protection
> Virus: N 
> Blocked File: N 
> Other Infection: Y 
> Report:MailScanner: Could not analyze message
> 
> The message has contains this:
> 
> Warning: This message has had one or more attachments removed
> Warning: (the entire message).
> Warning: Please read the "XXX-Attachment-Warning.txt" attachment(s) for more information.
> 
> This is a message from the MailScanner E-Mail Virus Protection Service
> ----------------------------------------------------------------------
> The original e-mail message contained potentially dangerous content,
> which has been removed for your safety.
> 
> At Wed May 19 15:36:22 2010 the content filters said:
>    MailScanner: Could not analyze message
> 
> The sender uses Maximizer to generate the e-mail with a PDF attachment.  I had the sender use Maximizer and send only the message without the attachment and it comes in fine.  I had them send only the attachment via Outlook and it comes in fine.  It seems the problem is with Mazimizer but I am not sure why.  
> 
> I can send the quarantined message or whatever is needed to determine the problem off list.
> 
> I need help in tracking down where the problem is and getting it fixed.
> 
> Thanks,
> 
> Gary Faith
> 
> 
Is the sender using Outlook?