Problems with office files being wrongfully blocked

Julian Field MailScanner at
Mon Mar 1 15:10:05 GMT 2010

On 01/03/2010 14:25, Arjan Melein wrote:
> I have a problem where every now and then word files are being tagged as being an executable or even as AVI file.
> When manually checking the file with 'file -i' it tells me 'application/msword; charset=binary' which leaves me in the dark as to why it blocked it to begin with.
And what does the "file" command say (without the "-i") ?

MailScanner can and will use both, and you probably have rules that use 
both of them (in different rules) too.
> I'm not sure how to go about debugging this, it does not do it with every file but it is consistent with blocking whatever file got initially blocked, so it's not just a glitch.
> The files in question are office 2002 (XP) and 2003, 2007 does not seem to be affected, MS is at version 4.78.17 on Fedora 11.
> Anyone have any suggestions on where to look ?
> -
> Arjan


Julian Field MEng CITP CEng
Buy the MailScanner book at

Need help customising MailScanner?
Contact me!
Need help fixing or optimising your systems?
Contact me!
Need help getting you started solving new requirements from your boss?
Contact me!

PGP footprint: EE81 D763 3DB0 0BFD E1DC 7222 11F6 5947 1415 B654
Follow me at and

This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.

More information about the MailScanner mailing list