mail disapears in the postfix queue

[s66576 at alice.it]

Message: 7
Date: Tue, 12 Jan 2010 11:55:46 +0100
From: Glenn Steen <glenn.steen at gmail.com>
Subject: Re: mail disapears in the postfix queue
To: MailScanner discussion <mailscanner at lists.mailscanner.info>
Message-ID:
	<223f97701001120255w304be548i9a2eef9ddb5790aa at mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1

2010/1/11  <s66576 at alice.it>:
> Hi,
>
> this strange thing happens on my local linux server, it's a simple
> installation of Mailscanner + postfix on ubuntu lts:
>
> Jan 10 10:39:42 pluto postfix/smtpd[21677]: F19BD354E2:
> client=r.retail.telecomitalia.it[79.41.XXX.XXX], sasl_method=LOGIN,
> sasl_username=smtpuser at XXX.com
> Jan 10 10:39:43 pluto postfix/cleanup[24467]: F19BD354E2: hold: header
> Received: from E4300 (XXX.41-79-r.retail.telecomitalia.it
> [79.41.XXX.XXX])??by XXX.XXX.it(Postfix) with ESMTPA id F19BD354E2??for
> <Ettore.XXX at XXX.com>; Sun, 10 Jan 2010 10:3 from
> -r.retail.telecomitalia.it[79.41.XXX.XXX]; from=<XXX at XXX.com>
> to=<Ettore.XXX at XXX.com> proto=ESMTP helo=<E4300>
> Jan 10 10:39:43 pluto postfix/cleanup[24467]: F19BD354E2:
> message-id=<3DCE4D546BD8463BABBE1DC13DBD0390 at E4300>
>
You really should've rejected this one out of hand, since it has
"helo=<E4300>"... which is in violation of the RFCs. Then again, that
would render you with a normal "NOQUEUE: reject: .... Helo command
rejected: need fully-qualified hostname;..." log line:).

> After this I don't see any trace of this queueid  F19BD354E2 in my mail.log,
> that's the first time happen to me. No message was wrote on filesystem, and
> the postfix queues are empty ( hold,deferred... ). Should I try to increase
> Mailscanner log verbosity ? Or is better look for postfix queue ?
> Mailscanner fetches mails from hold and leave them incoming, it's a default
> installation.
> Anyone with similar problems ?
> Regards.
>
Saying that the innstall is a "normal MS+postfix on Ubuntu" really
doesn't tell us enough... What versions do you have (of pretty much
everything)? What did the unaltered log look like (including some
"context")? Do you do log spluitting? What does it look like in the
syslog?
For some cut'n'paste examples of telnet tests (as suggested by Igor),
please look at:
http://wiki.mailscanner.info/doku.php?id=documentation:test_troubleshoot:mta:connexion


-----------------

Mailscanner is Version: 4.58.9-2ubuntu1 and postfix Version: 2.5.1-2ubuntu1 . My server works good, and is the first time I have lost a mail... 
The log are the same both mail.log and syslog. I alredy try to send mails with telnet but in all test I do the mails are success correctly .  I found a timeout of client, maybe the client disconect before sends all data to smptd ? I've notice that comunication between smtp and cleanup is done by straming so is possible that smtpd doen't finished to send all data to cleanup and then die. That's my guess. Thanks all for reply!

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