How to

Denis Beauchemin Denis.Beauchemin at USherbrooke.ca
Wed Apr 21 19:24:13 IST 2010



Le 2010-04-21 14:08, Pedro Silva a écrit :
> Hello to the entire list,
>
> I need your help..
>
>
>
> I have installed centos 5.3 + sendmail +  Mailscanner + clamav + 
> spamassasin, MailScanner problem that catalogs the email as spam and 
> sent to quarantine. How I can retrieve the message?
>
> In the Most Frequently Asked Questions (MAQ) 
> <http://www.mailscanner.biz/maq/> in the mailscanner site, displays 
> the following information to retrieve a quarantined message:
>
>   1.
>       Navigate to the directory of the offending message
>   2.
>       Copy the qf- and df- file pair into the outgoing queue (usually
>       |/var/spool/mqueue|)
>   3.
>       Run |mailq| to make sure you’ve put your files into the correct
>       directory (your outgoing queue)
>   4.
>       If you see your message listed it’s time to tell sendmail to
>       recheck the outgoing queue and send any messages that are there
>       by typing |sendmail -q|
>
> Examle in my system:
>
> cd /var/spool/MailScanner/quarantine/20100421/o3LDqW6Q015351
>
> The steep 2, not found qf and df files, only the following files: 
> dashitem.ICO  message  sv-ln20090127.dotm
>
> So, how I can send that mail is in quarantine without having qf and df 
> files?
>
>
>
> Thank you.
> -- 
> Pedro
>

Pedro,

You need to set the following in MailScanner.conf:
Quarantine Whole Messages As Queue Files = yes

Denis
PS: don't forget to reload MS.

-- 
    _
   °v°   Denis Beauchemin, analyste
  /(_)\  Université de Sherbrooke, S.T.I.
   ^ ^   T: 819.821.8000x62252 F: 819.821.8045

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