Releasing from quarantine with sendmail

Glenn Steen glenn.steen at
Wed Sep 16 18:47:20 IST 2009

2009/9/16 Anthony Giggins <seven at>:
> Follow the instructions from
> The document just gets quarantined again...
> I had a look at the document in question and it only appears to be a word
> 2007 file (.docx) but the reason for quarantining is "MailScanner: Message
> contained archive nested too deeply"
> Any help would be great.
> Thanks Anthony
The difference between a zip archive and a docx file is ... close to
nothing. Sure, in the best of worlds, one could assume the docx to not
contain harmful stuff.... but, as Voltaire alludes to in Candide, this
isn't the best of all worlds, at least not that way:-).
What you need do is look at how to "whitelist" locally submitted mails
for that particular setting, that is: Read up on the Archive depth
setting and then create a ruleset to allow arbitrary depth for (or similar).

-- Glenn
email: glenn < dot > steen < at > gmail < dot > com
work: glenn < dot > steen < at > ap1 < dot > se

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