too many hops

Gregory Machin gmachin at techconcepts.co.za
Thu Mar 19 11:08:13 GMT 2009


Hi
I have a problem with a new spam server. Some of the emails are being giving the following errors

Mar 19 12:02:38 spam13 postfix/smtp[23941]: C598732245D: to=<bernadettp at ct.clovercargo.co.za>, relay=mail10.techconcepts.co.za[66.8.85.146]:25, delay=34, delays=3.9/0/30/0.21, dsn=5.4.0, status=bounced (host mail10.techconcepts.co.za[66.8.85.146] said: 554 5.4.0 Error: too many hops (in reply to end of DATA command))
Mar 19 12:06:36 spam13 postfix/smtp[23941]: 685243241FD: to=<audreym at ct.clovercargo.co.za>, relay=za.mail10.techconcepts.co.za[66.8.52.146]:25, delay=2.9, delays=2.8/0/0/0.01, dsn=5.0.0, status=bounced (host za.mail10.techconcepts.co.za[66.8.52.146] said: 554 Error: too many hops (in reply to end of DATA command))
Mar 19 12:23:02 spam13 postfix/smtp[28658]: 1C4C232A94C: to=<alistaired at ct.clovercargo.co.za>, relay=mail10.techconcepts.co.za[66.8.85.146]:25, delay=33, delays=2.9/0/30/0.52, dsn=5.4.0, status=bounced (host mail10.techconcepts.co.za[66.8.85.146] said: 554 5.4.0 Error: too many hops (in reply to end of DATA command))

These are not the only domains that are causing this error.
Any suggestions on how to fix this n where to start looking. On one forum a guy resolved this with file permissions in the MailScanner spool directory. The others I found where the obviouse loop between 2 mail boxes. But I don't see this being the problem, because this error spans multiple domains.  The configs originate for the older working spam servers.


Could it be cuased by this error ?



[root at spam13 ~]# service MailScanner restart
Shutting down MailScanner daemons:
         MailScanner:                                      [  OK  ]
         incoming postfix:                                 [  OK  ]
         outgoing postfix:                                 [  OK  ]
Waiting for MailScanner to die gracefully ... dead.
Starting MailScanner daemons:
         incoming postfix:                                 [  OK  ]
         outgoing postfix:                                 [  OK  ]
         MailScanner:       Could not create SpamAssassin temporary directory , No such file or directory at /usr/lib/MailScanner/MailScanner/SA.pm line 80.
Please move your "Lockfile Dir" setting in MailScanner.conf.
It should point outside /tmp, preferably /var/spool/MailScanner/incoming/Locks
                                                           [  OK  ]


Results of Lint.

[root at spam13 MailScanner]# MailScanner -Lint
Trying to setlogsock(unix)
Please move your "Lockfile Dir" setting in MailScanner.conf.
It should point outside /tmp, preferably /var/spool/MailScanner/incoming/Locks
Checking version numbers...
Version installed (4.74.16) does not match version stated in
MailScanner.conf file (4.55.9), you may want to run upgrade_MailScanner_conf
to ensure your MailScanner.conf file contains all the latest settings.

Your envelope_sender_header in spam.assassin.prefs.conf is correct.
MailScanner setting GID to  (89)
MailScanner setting UID to  (89)

Checking for SpamAssassin errors (if you use it)...
Using SpamAssassin results cache
Connected to SpamAssassin cache database
config: failed to parse line, skipping, in "/etc/mail/spamassassin/mailscanner.cf": dcc_path /usr/local/bin/dccproc
config: failed to parse line, skipping, in "/etc/mail/spamassassin/mailscanner.cf": use_dcc                            0
SpamAssassin reported an error.
Using locktype = posix
MailScanner.conf says "Virus Scanners = clamav"
Found these virus scanners installed: clamavmodule
===========================================================================
Filename Checks: Windows/DOS Executable (1 eicar.com)
Other Checks: Found 1 problems
Virus and Content Scanning: Starting
./1/eicar.com: Eicar-Test-Signature FOUND

Virus Scanning: ClamAV found 1 infections
Infected message 1 came from 10.1.1.1
Virus Scanning: Found 1 viruses
===========================================================================
Virus Scanner test reports:
ClamAV said "eicar.com contains Eicar-Test-Signature"

If any of your virus scanners (clamavmodule)
are not listed there, you should check that they are installed correctly
and that MailScanner is finding them correctly via its virus.scanners.conf.
[root at spam13 MailScanner]#


Where else do I look ?


New mail scanner using the latest "Version 4.74.16-1 for RedHat, Fedora and Mandrake Linux (and other RPM-based Linux distributions)"   and "ClamAV 0.94.2 and SpamAssassin 3.2.5 installation package. This is installed on fedora Core 10 x68_64.


Thanks
Greg

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