Problem Messages

Julian Field MailScanner at
Tue Jun 2 18:51:05 IST 2009

Hash: SHA1

Look for traces of the messages in your mail logs. That will tell you 
what happened. You might then want to try digging the messages out of 
quarantine and running them through MailScanner manually (start with 
"MailScanner --help" and work from there) one at a time to see what goes 

If you want to wipe the database you can always just delete it. Its 
location in set in MailScanner.conf (look for "Processing.db" in there).

Also, the fact that they have been the cause of these problems means 
that they were never delivered, so you may want to take a look at them 
and figure out if they were important and what you might want to do 
about this.

This is usually quite a bad sign that you have messages which are 
killing MailScanner this many times.


On 02/06/2009 15:50, Remco Barendse wrote:
> Hi list!
> I am getting some notifications of problem messages :
> ---quote---
> Archive:
> Number of messages: 3
> Tries   Message Last Tried
> =====   ======= ==========
> 6       n514GGVL030535  Mon Jun  1 06:41:53 2009
> 6       n4VLEatk022294  Sun May 31 23:34:24 2009
> 6       n4T4NRQW009848  Fri May 29 06:51:40 2009
> -- 
> MailScanner
> ---unquote---
> Without any hints where to look for the problem or how to solve it.
> However, [root at mail quarantine]# locate -i NRQW009848 reveals this :
> /var/spool/MailScanner/quarantine/20090529/n4T4NRQW009848
> /var/spool/MailScanner/quarantine/20090529/n4T4NRQW009848/dfn4T4NRQW009848 
> /var/spool/MailScanner/quarantine/20090529/n4T4NRQW009848/qfn4T4NRQW009848 
> I can understand that MailScanner is still sad / disappointed / angry 
> etc. that there was some problem but if the e-mail is already 
> quarantined, shouldn't MS get over it after some time? :)
> I checked all subdirs in /var/spool/MailScanner/incoming and 
> /var/spool/ but they are all empty.
> Thanks!


- -- 
Julian Field MEng CITP CEng
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MailScanner customisation, or any advanced system administration help?
Contact me at Jules at Jules.FM

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