Whitelists.

[Hugo van der Kooij]

On 02/12/09 15:47, Richard Mealing wrote:
> Hi everyone,
>
> I have a centralised mailwatch but currently I am using white/black list
> per domain ie, not sql.
>
> Does anyone have anything set-up currently that gives the user for their
> domain(s) the ability to configure their own white/black lists?
>
> I’m looking for some sort of customer portal that would let them log in
> and update their own white lists.

Well. I would be cautious with user whitelists.

If anything it is the weak spot of the Barracuda solution. Because users 
don't understand email (most of he time). So they end up whitelisting 
all sort of silly addresses and then complain about the amount of spam 
they get.

Real life example:
They whitelist all of hotmail but get dozens of fake messages each day 
from alledged hotmail accounts. That get one or two from a friend each 
week that are legit and would not be stopped anyway. (Even when those 
are totally not work related.)

So I would be rather cautious and make this a process that you supervise 
and forget about automating it.