MailScanner Deleting incoming spool directories

[Sarah Michaelson]

2009/12/3 Julian Field <MailScanner at ecs.soton.ac.uk>:
> What did he change a "few weeks" ago?
> I might suspect his setting of Incoming Work Dir, which is not the same as
> Incoming Queue Dir !

He says he did not change anything. I wondered about a configuration
change as well but since I uninstalled and reinstalled MailScanner
twice with fresh, default settings I don't see how that could be the
case.

Sarah Michaelson

>
> Jules.
>
> On 03/12/2009 11:45, Sarah Michaelson wrote:
>>
>> Hi all,
>>
>> We have a client who has mailscanner installed on a number of cPanel
>> servers and it has been working great up until the last few weeks,
>> when on about 10 of his servers he started getting these errors in the
>> maillog:
>>
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/2 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/2 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/3 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/3 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/4 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/4 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/5 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/5 to read messages, No such file or
>> directory
>> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
>> /var/spool/exim_incoming/input/6 to read messages, No such file or
>> directory
>>
>> What seems to be happening is that once MailScanner processes the mail
>> in the incoming queue, it starts deleting the empty spool directories.
>> I've tried uninstalling and reinstalling the latest stable version,
>> uninstalling and reinstalling the previous stable version (because he
>> said it seemed to start after an upgrade) and the problem still
>> occurs.
>>
>> System information:
>>
>> MailScanner v4.78.17 (tried version v4.77.10 and still had problem)
>> MTA is exim 4.69
>> CentOS 5.4
>> cPanel 11.25.0-C40255
>> 8 GB RAM
>> 8 CPUs
>>
>> I would be very grateful for any suggestions of where to look or what
>> to try next to resolve this issue.
>>
>>
>
> Jules
>
> --
> Julian Field MEng CITP CEng
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-- 
Regards,
Sarah Michaelson

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