MailScanner Deleting incoming spool directories

[Julian Field]

What did he change a "few weeks" ago?
I might suspect his setting of Incoming Work Dir, which is not the same 
as Incoming Queue Dir !

Jules.

On 03/12/2009 11:45, Sarah Michaelson wrote:
> Hi all,
>
> We have a client who has mailscanner installed on a number of cPanel
> servers and it has been working great up until the last few weeks,
> when on about 10 of his servers he started getting these errors in the
> maillog:
>
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/2 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/2 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/3 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/3 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/4 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/4 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/5 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/5 to read messages, No such file or
> directory
> Nov 12 21:49:12 paris MailScanner[1313]: Cannot cd to dir
> /var/spool/exim_incoming/input/6 to read messages, No such file or
> directory
>
> What seems to be happening is that once MailScanner processes the mail
> in the incoming queue, it starts deleting the empty spool directories.
> I've tried uninstalling and reinstalling the latest stable version,
> uninstalling and reinstalling the previous stable version (because he
> said it seemed to start after an upgrade) and the problem still
> occurs.
>
> System information:
>
> MailScanner v4.78.17 (tried version v4.77.10 and still had problem)
> MTA is exim 4.69
> CentOS 5.4
> cPanel 11.25.0-C40255
> 8 GB RAM
> 8 CPUs
>
> I would be very grateful for any suggestions of where to look or what
> to try next to resolve this issue.
>
>    

Jules

-- 
Julian Field MEng CITP CEng
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